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December 2023 by Pearl Changour
Gavin has a very pleasant personality and always has respect for me and others that's why I give him all 10s
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November 2023 by Cassandra Chandrabhan
Pharmacy staff needs to be fired. No one answers the phone. One time a guy did answer and then hung up while I just began to spoke. Never answered again after that. Why isn't upper management doing their job?
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November 2023 by Jeremy Booth
Closing in November."“All prescriptions will be transferred to the nearby CVS Pharmacy at 100-02 Queens Boulevard in Forest Hills to ensure that patients continue to have uninterrupted access to pharmacy care,”AAAAAHAHAHA!!!! LOLOLOL!!!! Ever been to that CVS? Y'all better start shopping for a new pharmacy, I'm serious.
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October 2023 by Teve T.
stay away from this store, they do not care, they never answer the phone, trying to schedule covid shot but had a question, 3 hours on hold, 4-5 different phone calls, they are a garbage company. I just switched pharmacies
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October 2023 by Fernando Rivera
Always have an issue .. whether it be with getting the right amount or them taking it upon them selves to change my meds upon refill. Almost impossible to coordinate a call between doctor and this pharmacy and when I think I have accomplished just that, it turns out someone lied to me to get me off the phone. Been out of my meds now for 3 days, surprised they haven't been sued yet.
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September 2023 by Lallina Cole
Worst phone call experience ever. I get New Yorkers are rude, but be professional you chose this career. They answered the phone and placed it down off the hook so they did not have to transfer out a prescription for a member to another pharmacy. It was pleaded with them over and over again that it was another pharmacy calling for the transfer, I could hear them and asked if they could please talk so the transfer could be completed. They chose to ignore the call for 5 minutes while I talked trying to get their attention and disconnected the line.Worst pharmacy I have ever dealt with and I've been in pharmacy for over 10 years. I'm sorry you hate your job and/or life. Quit don't put patients safety at risk. I'm surprised this CVS is still open and their pharmacists haven't been arrested for misconduct. Maybe the State needs to look into the workers here and strip them of their licensure. That's whats needed to fix a mess like this and to prevent future mishaps. Avoid this pharmacy if possible your life may just depend on it.
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September 2023 by Jennifer Goddard
Absolutely the BEST customer service I've ever experienced at a CVS with my photo order. They CALLED ME to confirm my order and ask if it was okay to use a different print format since the one I ordered was currently out of stock. I explained that I needed the one I ordered because it was for an outdoor event but I would try to make what they had work. Later when I picked the order up, they had gone out of their way to find/order and print on the vinyl banner stock for me! They even remembered why I needed it to be printed that way (for an outdoor event). It LOOKED GREAT!! Very kind, professional and amazing customer service! Will definitely use this location again for future photo processing needs - THANK YOU!!! ?
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September 2023 by Nicholas Nairne
My wife and I experienced what is not the norm in NYC! Good customer service at the CVS pharmacy at 97-01 Liberty Ave, Ozone Park. Gavin, thank you! We appreciate your hard work and jovial spirit!!!
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September 2023 by Jacqueline Madho
Horrible!!! ONE of the worst pharmacies EVER!! With all the staff that they have working in the pharmacy NOT one single person can answer the phone. Why have a phone number if you’re not going to have someone answer it! They are forcing people to do everything automated or through the app but fail to realize that NOT EVERYTHING CAN BE TAKEN CARE OF THROUGH MACHINES! Fix it!!!
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August 2023 by Mohammed Alim
I had 4 scripts and I was calling to see if they can delivery today 08/04/2023 or tomorrow 08/05/2023 because when I try to request through apps it’s only available 08/08/2023 unfortunately no one answer This is ridiculous I was on waiting for more than half hour still no one picked up. Eventually I had to hang up.This is crazy.
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August 2023 by Béisbol Deportivo
At the cvs pharmacy I took 3 prescriptions and then they told me that they did not appear that they threw it in the trash, the staff in the pharmacy have to change I am very unhappy they are always negligent when medicine is needed someone can die for any reason at this cvs pharmacy
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July 2023 by gatita Santiago
Very very dirty parking lot, bottles, cams dirty paper on the floor ect,,,,,,, Looks like it hasn't been swept for years!!!!!!! Entrance trash can full ,, entance plants look dry and dirty. Nothing like Florida style.
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July 2023 by Bretana Arthurton
Terrible customer service. I hope this place gets shut down and the people here loos their jobs.. maybe then they have take their jobs for granted.
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July 2023 by J.S FOODSPOT
The pharmacist at CVS, Allen Zhou was the best when it came to giving me all my vaccines needed for school. He was gentle, and patient and explained everything throughly. Great service, totally recommend!
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June 2023 by Steven Foster
Pharmacy staff was wonderful... Long lines But moved very fast alot of employees in the pharmacy department.... Overall experience was good....