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August 2024 by Alex Noorzai
Very bad experience
Very unprofessional
They took money from my insurance for the job they didn’t do as it was claimed or proposed to be done.
I spent money to reinspect the car with another body shop and get detailed report.
I will take them to court.
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August 2024 by Pete Tsatsaronis
The worst experience with any shop by far. My car gets brought in needing a buffing of the rim,side panel and repaint. I was a shocked from the beginning when they said it would take 2 weeks but okay. When I call for an update after the 2 weeks were up - the receptionist, with attitude, says everything was done except for the paint and would need to call back in another 2 weeks ( I should of pulled my car back at this redflag ). After the 2 weeks, the girl tells me they now need to order another part and it will be another 4 days ...... ???? I tell the woman that I need an email written with what has been completed on the car and what I am still waiting for. She agreed but the email never came. I called again - now spoke to a different woman and after an exhausting back and forth she agrees to send me an update email in 15min. An hour later a random mechanic calls and quickly rushes over the phone what work needs to be done and he's '' very busy and im lucky he even called me to explain it. ". When I went to pick my car up - my battery magically died? I would never recommend this place to anybody
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July 2024 by janice dannebaum
The crew working on my car is undoubtedly the most skilled and professional I've ever encountered. They're not only exceptionally talented but also incredibly kind individuals. It's rare to find such a combination of expertise and warmth in one place. If you have any car issues, there's no need to look elsewhere; this is the place to go.
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May 2024 by Tiffany Passero
So we had a crazy storm, I left home around 5am since it was still dark I somehow managed to drive over a tree which was stuck underneath my truck with the length so long it came out the front and back. This was a big boy. Anyway, I called 911, they called Sagamore and quoted me $200 to lift me up and get me off this thing. Sagamore showed up in 15 MINUTES!!! When does that EVER HAPPEN with tow trucks??!! I was met by Gary who did everything in his power to un longe this tree. On the mud, back and forth, I felt terrible. Long story short he freed me with no damage to my under carriage and when I asked how to pay he tells me don’t worry you have enough going on. I couldn’t believe people like this exist. I wish I had cash on me for a tip, but I will be recommending this business forever. That meant so much to me. Thank you.
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April 2024 by scott tisdale
Can you say above and beyond??!! This place is unreal. I don’t think I’ve encountered a more competent small business in my life. Could not be happier. I brought my car in for a dent repair and they gave me back what looks, feels and smells like a brand new vehicle. It is as clean and as the day I bought it and the paint looks like glass.
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March 2024 by Zachary Feigman
Great experience working with Sagamore Collison. The staff is very good and easy to work with. I highly recommend them, especially if you need a Tesla repair. Thanks to everyone at Sagamore!
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March 2024 by Christina Godwin
Sagamore Collision has some of the best customer service I've experienced in a long time. Not to mention they are a certified and recommended body repair shop for all manufacturers. They were able to locate and contact on my behalf the person's insurance company who hit my car when my own insurance company was no help. They handled everything for me start to finish. My car looked better when they were done then before it was hit. They even took care of some extra small damage areas on my car. They were communicative, responsive, super friendly, accommodating, and very professional. They set me up with a rental car, and when my car was finished, returned it to me spotless inside and out!! I can't say enough nice things about them, especially Eddie, Gary, and Sharon, they truly take pride in their work and care about their customers. Very highly recommend!
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January 2024 by Christopher Cadigan
Sagamore is a great group. I’ve had several cars repaired there. Trustworthy, fair, excellent work.
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January 2024 by MAXELIA1
The most professional body shop I ever dealt with. I will always go to this place from now on. Hopefully, not too often!
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January 2024 by Mary Jane Malko
I had a problem with my side door on my van. They took care of me quickly took care of it immediately working with my schedule and I am more then satisfied with their work serviceand kindness.
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November 2023 by Timothy Cullinan
First class service...Highly recommend...Gary and Eddy will get it done, look like new....
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October 2023 by J D
I don't recommend this place, I took my car to get it fixed but they gave me broken parts, in the estimate they sent me they were supposed to change 3 parts and I didn't see anything about that. They are cheaters and when I went the second time they told me they would fix it and they never called me I am super disappointed ?????
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September 2023 by The Cat Sisters
Super nice but they used a different color of white on my car
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September 2023 by aron cloninger
Quick efficient and courtesy
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September 2023 by Anthony Colore
Great place for body shop