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October 2024 by Daniel Caedmon
Not the biggest variety of clothes. More for women then men. Not a lot of Star Wars toys but a good variety of cassette tapes and Vinyl. I did get toys here before for my niece. I've also gotten gifts from here for family members for Christmas.
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July 2024 by Margret Morgan
Good store and good prices. You want to come here.
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June 2024 by leah wheeler
Literally my favorite place in Oswego, always super clean and neat and organized. Best thrift store I’ve found in CNY easily. Staff is super friendly and work very hard. I visit once a week!
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May 2024 by Samantha Cook
So disgusted with the customer service. Went in yesterday with family to browse around. As most of you know when you browse most of the time you end up buying something. I ended up purchasing 3 children’s clothing, an item for myself and some kitchen forks. When I approached the counter the “manager” (who was a very young woman) gave a nasty scoff and moved her items to the other side of the counter so the other associate could cash out my family and I. After checking out and my total being very high for some strange reason I decided to go to the car and start counting how much my total should have been. I then realized I was over charged after reviewing my receipt I realized I was charged $8 for the 4 forks I purchased that were marked as 25 cents each. I went back to the counter and showed the woman who checked me out my receipt and she acknowledged she overcharged me, claiming she “clicked the wrong button”. I then said I would like my money back. I had payed with cash. And the woman said she could give me store credit. I then said I would just like my $8 in cash back. And she said she could refund my card $4. And I then repeated and said I would like my $8 in cash back. The “manager” who was standing off to the side said they could not do cash back. And I stated I would like my cash back due to the fact it was not my fault, it was their mistake. After going back and forth and becoming very frustrated I decided to walk out. While walking out I made a comment about how I could have just went to Walmart and purchased the 4 forks for $4 and still been charged less than I was charged there and Walmart would have refunded me the cash. The “manger” got snippy with myself and my family while walking out. While leaving we decided to call and ask to speak with a manager and then was told the woman who was snippy was the manager. While being on the phone the “manager” and other associates were making comments back and forth about how “they are now calling too”. Overall it was just very a unprofessional experience. I’ve been to this location many times and never seen either of these two women and very disgusted with the customer service and them not taking responsibility for their mistakes. Will not be returning and will be going through corporate to have my money refunded. Do not recommend this location at all.
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December 2023 by Ashley Kirby
This is a really decent thrift store. Hit or miss on nice items but there is usually a hidden gem in here.The DVD section is huge and lots of really good movies, Blu-rays, TV shows for a cheap price. Sometimes as low as $1.The purse section is awesome. Vera Bradley and other designer bags are always in stock here.The clothing is great. I always find some expensive clothing for $3-$4.Antiques and Christmas decorations.Shoes are good quality.Not what you'd expect for hand me downs. This place has incredible art work too. I have found some really unique items here. Definitely worth stopping into a few times a month.
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November 2023 by Kellie
Like other reviews have stated, the majority of the workers here are rude, miserable women. There has not been a single time that I’ve been here that one of them has not either been talking bad about a customer or coworker, complaining about their job, or are flat out being rude to a customer. Today they were making fun of an elderly woman who came in as I was being rang up. I asked them what the their problem was and they all instantly shut up and had no response to why they were randomly bashing an elderly woman who could no doubt probably hear them because it was taking her a while to walk down the ramp next to the registers with her cane. Imagine being so unhappy in life that you need to try and put down random customers that come into your place of work for laughs. And to blatantly do it in front of other customers. It's pretty pathetic. Hopefully this place eventually weeds out these toxic people and gets new staff.
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September 2023 by E Elizabeth
one of the local thrift shops in the area that I love! I come here every couple weeks to check it out and sometimes there are some REALLY good finds, they have a ramp instead of stairs, staff never makes me feel unwelcome, everything is organized by size and the “stuff” is organized by color, definitely prioritizes clothing compared to furniture and stuff, overall one of my top thrift shops :)
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September 2023 by M A
Kudos to the 2 ladies working this morning for making this cranky old guy giggle a bit today! What a pleasant atmosphere. I usually shop for old movies in the evening hours but I’ll be back during the daytime. Can’t get a good deal on movies with a good conversation elsewhere! Didn’t get their names but 8/14 was there around noonish.
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September 2023 by Alicia Dykes
I always find the best second-hand clothes and books here and the staff is always so personable. I’ve shopped at other Thrifty locations, but this one is the best!! It’s the most organized with the biggest selection.
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September 2023 by KillerToast 2343
The chick with the red hair that works there is extremely rude. I Was just there and this gentlemen was bringing donations inside and said he was legally blind and couldn’t see the donations sign. The woman continued to be rude and say the donations have to go in the bin, can’t be left, didn’t even offer to help or anything. As I was leaving she was talking about the gentlemen to her other coworker behind the counter. If you were there you would have been disgusted too. Will not be returning to this store.
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September 2023 by Alylynn9804
Tammy and the red haired woman behind the counter were such sweethearts! They truly made my mom and i’s day. You both radiate so much happiness!!
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July 2023 by C
I’ve been here many times since it’s the only thrift store in Oswego and I’ve never had a pleasant experience with staff. They seem so miserable and are very unfriendly.
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June 2023 by Laurie Pulieris
I agree with the ones that said the staff is very rude. It would be a great store if they would get rid of the ones in there that don't seem to like people. Every time I've gone there. There is definitely 1 or 2 that's very rude or very cold.
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April 2023 by Kellie L
Like other reviews have stated, the majority of the workers here are rude, miserable women. There has not been a single time that I’ve been here that one of them has not either been talking bad about a customer or coworker, complaining about their job, or are flat out being rude to a customer. Today they were making fun of an elderly woman who came in as I was being rang up. I asked them what the their problem was and they all instantly shut up and had no response to why they were randomly bashing an elderly woman who could no doubt probably hear them because it was taking her a while to walk down the ramp next to the registers with her cane. Imagine being so unhappy in life that you need to try and put down random customers that come into your place of work for laughs. And to blatantly do it in front of other customers. It's pretty pathetic. Hopefully this place eventually weeds out these toxic people and gets new staff.
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April 2023 by Adriana M.L.
Large store with a variety of items. It's organized and you can find good deals in it.
