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November 2023 by Delina West
They have great service always there to help you..
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June 2023 by Beth Sherlock
Staff can be arrogant and uneducated when it comes to knowing about vehicles and parts, especially the younger staff. If they do not have what you need they say good luck getting it because you're going to have to pay a lot of shipping for that why don't you just get this item which wasn't even the correct item.
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May 2023 by Mark Greutman
Maybe most auto parts stores have mostly the same stuff… but O’Reilly’s in Oswego is where I will go every time. The employees there are so helpful. Rory, in particular, has been extremely helpful more than once. These guys work on cars themselves. They’ve helped me diagnose issues, come up with a solution, and do it cost-effectively.
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April 2023 by Beth Garrison
Oswego location, I would pick them over autozone hand down every time!!! The way the staff treated me (a woman) over the phone and in person….
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January 2023 by Robert Bragg
Only parts store that had the parts that I needed
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September 2022 by Laurie Snyder
The gentleman was able to test something for me
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August 2022 by Kevin Gibbs
Great People, Eric Howell is my connection who brought me to this store in Oswego NYSince then I made great relations with the staff.Roy and Angelo are excellent. They will deliver when I'm in a pinch. Very happy.
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April 2022 by WOOHOO FROM TEXAS HARRIS
Great service, Great employees. William was the best. Helped me with everything.
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March 2022 by Daren Greening
Went in for a single windshield wiper blade, found out they had them in the back so I couldn't pick it myself, then was sold a wiper blade that was very expensive ($35 for a single blade) that wasn't even compatible for my vehicle. Let me pick my own parts, I'll just do it myself.
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March 2022 by Kenneth Koegel
Great parts. Staff knows how to answer the phone and get right to ur parts u need
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February 2022 by Angela Morley
Sunday 2/6/2022 I was on my way to Sterling. I run a non profit that grants wishes for the siblings of kids with cancer. Myself and my board members were on our way to grant the wish of a 9 year old boy when my “check your oil level” light came on in my car.I’m originally from Ny but have lived in Virginia for a bit now. So I had drove from southern Virginia and needed to get back.Unfortunately with my car being diesel oil the correct oil isn’t easy to come by and most places try to sell me the wrong stuff. Or Willy’s didn’t end up having my oil. But the older gentleman working that night, around 4pm, went above and beyond by calling a local oil change place. He tried so hard to either get me an oil change or at least get me the oil I needed. He truly was amazing!! When the oil change place turned him down he had the younger gentleman print out pictures of the correct oil for me to take over to auto zone to make sure I got the right stuff. Then made sure to check my oil level before leaving the store.I’ve always loved Oreillys but this customer service went above and beyond! You’ve got an amazing employee!Ps. I was able to get my oil changed the next day!!Thank you so much for being so helpful. I was able to make it to grant this young man’s wish and my car lived to see another day!
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January 2022 by Russell Bristol
I purchased a new battery for my truck
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July 2021 by Mike Jenkinson
Great customer service! I am in Canada and could not get a part for my Acura TL part stores anywhere here or on Amazon or Ebay or across the country for that matter.I found it on Oreillys website but could not purchase online as I needed a US based billing address.I called the Oswego store and they went way out of their way!They ordered the part to their store and then shipped it to the UPS Store in Ogdensburg which in turned shipped it over to me.Can't thank them enough!Mike
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June 2021 by Lisa Berkery
The battery was dying in our van, they tested it, suggested different levels of batteries n pricing levels. They installed the new battery for us. The staff was friendly and knowledgeable
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June 2021 by Lori Daino
Great staff, they're very helpful! Has almost anything you can think, and their price is better than most.
