Shell, also known as King Shell, is a trusted business offering a range of services and amenities. It features a convenient C-store, toilets, service bays, and air for customer use. The location accepts mobile payments, credit cards, and grocer loyalty cards, making transactions easy. Fuel options include Shell Nitrogen Enriched Gasolines, ensuring quality fuel for vehicles. The staff, particularly mechanics like Steve and Rambo, are highly praised for their professionalism, knowledge, and helpfulness. Customers appreciate their honesty, quick service, and willingness to assist without appointments, often watching repairs being done for peace of mind. Steve, the manager and chief mechanic, is known for his friendly attitude and customer-centered approach, performing thorough inspections and addressing vehicle issues efficiently. However, experiences with the management can vary. While customers commend the mechanics, some mention disagreements with the owner over billing or service details, which impacted their overall impression. Despite this, many feel fortunate to rely on the mechanics and trust the services provided at Shell. Overall, Shell is recognized for its quality fuel, helpful staff, and convenient amenities, making it a reliable choice for vehicle needs in the area.
I was refereed by a friend of mine and I must say.. working with Steve was a great and honest process. Very professional and gets the work done right. I would definitely recommend friends and family
May 2022
Had the good fortune to find myself right by SHELL/ King Auto Repair in Ossining earlier today when I had tire trouble. Steve, the manager, greeted me kindly, then swiftly and efficiently took care of the problem and got me on my way. This is a business I want to support.
March 2022
Steve is great!!! He gets the job done, is honest, and has excellent customer service. I recommend him to everyone. Thanks for everything!
