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July 2024 by Knitsalot
I called Spectrum about an issue, & Alyisha & Will were super nice! Very helpful & professional! While this does not involve this store, this is the only way for me to leave a Spectrum review. Many thanks!
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April 2024 by Frank Nagy
Very knowledgeable and a joy to come into the business to solve existing problems.
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February 2024 by David Salazar
Girls were super nice, I originally went in for a device swap, and after the swap she noticed that she could save me some $$$ Thank you very much! ?
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November 2023 by Alex Kaczmarek
If I can give this company zero stars I would. The spectrum app is always down therefore I can never use it. They are always losing channels due to contracts expiring. Over priced but only one available at my apartment.
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September 2023 by Shirley A Snaza
So far, so good for our household when we use this location. Thank you
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March 2023 by Jay S.
There was only one employee working at the time. I waited in line for 10-15 mins just to drop off equipment. When the employee finally acknowledged me and asked if I'm just dropping off? I said "yes". She said "I'm just gonna have you take that to UPS". Since I don't have return labels, I said "I'll just throw it out". She then got snippy with me and said "you'll get charged". I said "whatever". Still snippy, she said "it'll go to collections". That's when I walked out. What a joke of a company.
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January 2023 by Angela Brauer
Understaffed, like every other business nowadays. But the staff was friendly and helpful.There was a new computer system that seemed not to be user friendly.
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January 2023 by Rebecca Rappl
Found out this store is closed on Saturday after being told on the phone by spectrum to go there to exchange faulty equipment!
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December 2022 by Hendrik Zeilinga
My problem wasn't resolved and ended up taking care of it directly with Samsung.
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October 2022 by Debbie Williams
They were very helpful and fast about returning my equipment.
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September 2022 by Chris Sikora
Terrrible 1 girl and 2 other empty seats , 8 people in line here over an hour .
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June 2022 by Joseph Michael
Complaints against Spectrum? New York Residents can call the New York State Public Service Commission at 800-342-3377 to file a formal complaint against #Spectrum.
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April 2022 by westernewyorker
Literally the scourge of the earth. We all know how horrible this joke of a company is. Terrible service and stupid prices.
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April 2022 by Dan Cicalese
Super smooth experience. Woman was super understanding and accommodating to my situation. Normally hear bad stuff about them, but they were actually pretty good.
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January 2022 by Barbara Lynn Palmer
Our experience at this store was great...your representative, Anise, was very professional, very acknowledgable and so much fun....
