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November 2024 by Angelique Murphy
We live in Roc and my mom in-law live in Buffalo me and my husband’s looking for a shop that can deliver the same day and found this one on google, we called the shop and give it a try, the lady we talked to was very accommodating she’s very nice, friendly and told us she can make it work to arrange and deliver it at 3-4pm we called around 2:30 btw! I would def recommend this shop, the flowers were beyond my expectations my mom in-law send photo and the arrangement’s so beautiful! We love it!
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September 2024 by Debbie Gugino
My sister sent me flowers from here for my birthday. They were the most gorgeous flowers I’ve ever seen my whole house smelt beautiful and there was so many different kind of flowers. I didn’t even know existed gorgeous also, they last for very long time thank you
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August 2024 by sarahtuna
I ordered over the phone to have flowers delivered to my MIL for her birthday. I called close to noon and payed over the phone. They were able to make an arrangement and deliver in 2 hours. My MIL loves them!! I talked to JoMarie and she was so kind and wonderful
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June 2024 by marybeth sbaraglia
I have used this florist many times. I’m from out of town, they always remember me and bend over backwards to make sure who they are going to bring, love and happiness
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June 2024 by Ginger Gadawski
I sent my bff the polka dot bouquet. It arrived fresh and beautiful! . Great customer service and arrangements. Thznk you !
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June 2024 by Jacquelyn Moreau
I live out of state, and needed to place an order for Mother's Day flowers. The florist I had normally used permanently closed down, so I did some research and came across Savilles. I placed my order over the phone for a delivery on the Friday before Mother's Day weekend. When my mom got her arrangement, it was nothing like the pictures online; I had ordered a floral bouquet and a basket of plants was delivered instead. I called Savilles the next day (Saturday, the day before Mother's Day) and spoke with Brian, the co-owner. I could tell he was extremely busy when he took my call (he said they had 750 orders being delivered that day!), but he was very patient and took the time to talk with me about the issue with my order. We realized that the worker who took my order over the phone keyed in the wrong arrangement, as they have a floral arrangement and a garden arrangement with the same name, and the garden arrangement was delivered instead of the floral arrangement. Brian apologized profusely, and I could tell he was sincere. He asked if my mom was unhappy with the arrangement because he wanted to make sure we both were happy when all was said and done. He offered me a full refund or for my mom to keep her garden arrangement and they would deliver the floral arrangement the Monday after Mother's Day (since she lives outside of their normal delivery area). I opted for the floral arrangement to be delivered over the refund, but to my surprise they did BOTH! They delivered the arrangement today, and it was BEAUTIFUL, AND they gave me a full refund! I hardly ever write reviews, but I had to because although there was an issue with my order, they completely made up for it, and my mom was thrilled with both iarrangements (as was I!). Nowadays, it is rare for a company to go above and beyond when it comes to customer service, but Savilles does and I would highly, highly, highly recommend them. Even though my first time ordering with them wasn't necessarily 100% perfect, it was still a wonderful experience and I would definitely use them again. 20/10 recommend; thanks Brian and Savilles!
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May 2024 by hunter
just as pictured, they did amazing and made someone very special to me happy:)
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February 2024 by Ray Selden
You pay the price at a real florist, but they do a great job doing exactly what you need.
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December 2023 by Michelle Shoemaker
Great fun and learning experience! I always wanted to try it and look forward to the next workshop. Excellent teachers and demonstration.
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November 2023 by Anthony Mitchell
Best in town
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November 2023 by Tina E.
We ordered flowers to be deliverred to our mom for her birthday. The flowers arrived when expected and they are absolutely beautiful! Thank you so much Saville's!
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October 2023 by Kelly Morris
I needed a last minute corsage and called a million places who told me they couldn't do it....but Savilles save the day and made on fir me that day and it is beautiful! Thank you!
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September 2023 by darcy ritchkoff
I highly recommend this florist savilles to others! Joe was extremely patient and helpful putting a order together for me. I needed this arrangement last minute and joe was able to deliver it on the same day! Thank you again.
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June 2023 by Holly Crowley
I have used Savilles for a few years and have been very happy. I received an arrangement yesterday and this morning the flowers just looked a bit sad. I emailed and within an hour Brian called and was most caring and kind. Within a couple hours a new arrangement arrived. It’s very rare to get such great customer service now a days. I highly recommend them!!!
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April 2023 by Sa093
First time ordering from this company and I have nothing but good things to say. The flower arrangement looked absolutely beautiful, better than I expected. Plus great customer service and fast delivery!I highly recommend.!!
