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October 2023 by Amber Wesser
The staff is horrible. Couldn't be bothered helping and acted like they just wanted to go home.
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June 2023 by Becky M.
This place is fine if you're looking for a standard off-the-shelf bottle of wine. Otherwise, forget it. Over the past three years, I've discovered some wonderful wines here but invariably, they run out of stock and the wines are no longer available. The last time I asked about re-stocking, I got some flimsy excuse that they have to buy an entire pallet. If the wine has sold that quickly, then why not stock up? Floor personnel aren't very helpful and act as if they have better things to do. At least the cashiers are pleasant. Prices here used to be competitive but there have been increases of around $3.00 per bottle lately. The good sales have disappeared, too.
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March 2023 by Lauren Rodrigues
Sam from Prestige Wine & Sprits offered exceptional customer service! Responsive, articulate, and polite! Great selection of vintage wines!
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March 2023 by Denise L.
I would give them 0 stars if I could. I've shopped here for years. They could pull my rewards # and see the amount of money I've spent here. They obviously don't care. I got the bottle in October. We just opened it. It didn't taste great. I said, maybe it needs to breathe. Left it for a half hour, decanted. Tried again, it still tasted bad. I smelled the cork; the cork smelled bad. Restaurants offer you the cork to smell, for this reason. Once in a restaurant I had a bad bottle. The waiter smelled our cork and agreed the bottle was bad. I took my bottle back to Premier. It had the sticker on the bottle that said Premier on it. I took it to the kiosk with two workers manning it. Happened to be "the manager", so she said. I explained that I opened the bottle and it tasted bad. We then looked for the purchase on the loyalty card. It was purchased in October and I opened it in February. Not unheard of for red wine. She tells me the return policy is 14 days. I said, the bottle is bad. She said sorry, that's the return policy. I thought about it for a second and decided that I wasn't satisfied with that response. I said, I spend a lot of money here and I can't believe this is what you consider good customer service. She got angry and said, fine I'll do this once, but I won't do it again. She went and found another person in the back to find the same bottle. They didn't have it and he stated the return policy again. I told them I buy a lot of wine and i don't open most of my bottles within 14 days, it was bad...how would I know this ahead of time? He says the bottle was from 2011. I said, you sold that bottle of wine in October! I said this was terrible customer service. He said ok, I'll give you ten dollars for the bottle. We're at the register and i was still being treated like i asked for something out of the ordinary. I asked why I was being treated like that when I purchased a bad bottle of wine; they insisted that "those things happen" and i should take the loss. I took my 10.88 and left. I won't be back.
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January 2023 by Bbq Porkins
Lots of variety. Just didn't have what I wanted. Nothing from Sammy Hagar's Rum line
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January 2023 by Alice Trzcinski
They have a great selection.
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January 2023 by Anthony Mahone
Always have a wide variety of spirits and mixes. Lots of "trial" sizes too
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October 2022 by Lisa Carlock
OMG!!! Never ever have I seen so much alcohol of all kinds ...it'll take u more then an hour to just look at everything they have in there....got my drink there and it was not high priced at all love this place
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August 2022 by Agness A
I don’t normally review but this made me download the app and review this horrid place. My minor child, my friend and I (both over 21) went to this liquor place to buy liquor (coming from a store close by so my child had to come with me.) I’ve seen many minors in the store and it’s not illegal to be there unless you are buying something. This Karen of a worker with a complete awful attitude told us ALL to show our ID even though my minor isn’t buying. She told us we couldn’t buy the Alcohol and had to leave unless my MINOR CHILD showed her ID and I couldn’t just leave with my child and let my friend buy her own liquor because no one can buy it now that a minor was there?!?!? And to top it off she said “all members of the party” have to show the ID. To assume that there’s some sort of party and my child is going to be drinking is absolutely disturbing and discusting that she told us this knowing my child is a minor!!! After we were kicked out. I called the store to ask, can a minor enter the store with an adult by their side when they aren’t even buying anything? And she said that was fine. It was the same girl I told her why she kicked my friend and my minor daughter out then and refused to sell alcohol to my adult friend and myself. She remembered us and got again with her snotty Karen attitude not explaining anything to my genuine question and just kept repeating “it doesn’t matter”. While not answering my question or explaining what doesn’t matter. This place is horrible. The service is awful. It’s not safe to bring your child. You will be refused service if you are a parent. Awful place would give it no stars if I could.
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August 2022 by Brian Leahy
Great selection of wine and liquor with decent prices
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April 2022 by Troy Smith
Had a wedding at The Brix and they provided the liquor. They were super helpful and knowledgeable setting up how much we needed (especially in partnership with 11th hour bartending service). And at the end of it all they cut a check for the remainder which saved us a bunch of cash, which we know most other places would not have done!
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December 2021 by Elaine Sinibaldi
Have my egg nog I love!!!
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November 2021 by Greg Procknal
When searching on the web looking for say Apple brandy by certain maker Paul Masson.Store states online that they have it on/ or instock.NOT SO! I was there & the sales tech said after coming over & looking in the spot where I was standing(? section. " we dont have any". No S--t ; I can See that!!Dont believe there is any training put in their help. Young people.
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October 2021 by Jody Chalker
Incredibly rude management while trying to buy a large order and was very disrespectful. Will not support this business again.
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September 2021 by Barbara Ozark
Wonderful selection of wines and spirits, great sales, too. I usually end up buying more than I expect to, and share my finds with friends & family.