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June 2024 by Joaquin Jerez
Best shop I’ve been to hands down. Transparent, reasonable, and really good at their job. Took my bmw to 3 different shops (including bmw dealership) who all mis-diagnosed my issue until I came here.
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April 2024 by Mason H
Always a pleasure to do business with Rich and team. They are trustworthy professionals with exceptional customer service.
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February 2024 by Alison Bush
I had a great experience at Orchard Park Collision! Excellent service, Rich and his crew are very friendly, professional and honest. I would definitely trust them again for any future repairs. Highly recommend!
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December 2023 by Mike Wagner
Trustworthy, competent, friendly and professional. Restored my faith in finding a honest mechanic.
Ive been to dealerships and they left fingerprints all over my interior and tried to run the bill up.
If I knew all it would have cost was a hundred bucks to fix what I needed too, ive would have my car fixed months ago. Sadly, going to the wrong mechanic gets you a laundry list. Here, $120 my car doesnt wobble or make noises and now know my car is safe to drive. I also now have OPC as my preferred choice, every time.
Thanks Rich and Crew! Me and my hoopty appreciate your hard work.
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September 2023 by Kathy Miller
Quick service nice people
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July 2023 by Peter Gemmati
Great job on my collision repair
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December 2022 by Kyle Hennessy-Snow
Great service! Thanks Rich.
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August 2022 by Karen S.
Terrible work. Had an estimate for a damaged fender and front bumper. I approved the work but in the middle of the job they upped the price by almost double. I was stuck so I had them complete the job. It turned out terrible. The paint didn't match and it had what looked like alligator skin. Avoid them at all cost.
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July 2022 by Mark Sinsel
Very friendly place Good prices quality work
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May 2022 by Brian Diebel
Highly recommend! 2 cars TEN stars! Thank you Rich and all of the team!
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January 2022 by Robert Higgins
Great Local shop that has provided me with superior service for many many years!
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January 2022 by Jezzoriah
Honest work and reasonable prices. Rich is always very upfront about prices and scheduling
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November 2021 by Mcgrann Paper
1st of all, I want to say, "CHEAP work isn't GOOD and GOOD WORK ISN'T CHEAP" With that said, let's begin.I originally took my RAM truck to a repair shop on Center road and Seneca St, in West Seneca. 1 mile from my apartment. Each time I took it there, they found something new they wanted to charge me for and stated, that if I didn't get the items repaired they suggested, they wouldn't do the other work at all? I was told, my Ram truck was "DANGEROUS" and "UNSAFE" to drive? Hmmm, I thought?Not happy with them at all. I felt like I was being "LEVERAGED" or "STRONGARMED" by them.I told my "HUNGARIAN" friend what I was dealing with and ask him if he knew of a reputable shop. I wanted to find a "GOOD, HONEST" shop to do my repairs and he said, "He knows a place" I thought, here we go as he's quite the personality, however I "TRUST" him completely. He never gave me "BAD" advice in the past.The guys here were completely honest with me and the repairs were done within the two (2) days, as stated.The repairs were extensive:- Both front hubs- Upper front ball joints both sides- Front sway bar pins- Tie rod ends both inner and outer- Front struts- Rear shocks- Brakes pads and rotors all the way around- Four new tires, mounted and balanced- Front end alignmentIt's been about 6 weeks now and I am still VERY PLEASE with the work they completed for me. Rides and drives like a new truck again...In the future, I will have them work on my truck even though, they are clear across town from me. 2 thumbs up. Thanks guys...:)Just remember:"CHEAP work isn't GOOD and GOOD WORK ISN'T CHEAP"Services: Wheel alignment
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September 2021 by Paul Tarlowski
I provide the best of TOPS doughnuts! They provide excellent service!
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August 2021 by Jessie Ackroyd
My first time here . Had a great experience. My boyfriend recommended them he's been going there for years . When I met rich and Terry, they made me feel comfortable. They did a great job . Thank you so much!Service: Painting