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“This was a very smooth experience. We ordered our new phones online, they were ready within a few hours. I walked into the door, gave them my name and my ID and they brought the phones right out and I was out within 5 minutes.”
“Brandon was a very knowledgeable and helpful with all my questions and inquiries. I really appreciated his help with the purchase of my new watch and phone accessories.”
“Staff in this location know what they are dong. Very knowlegeble. Did help me with y needs, went above and beyond to save money and accomplish what i asked. Great Location. Recommend!!!!”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
“Very good experience. I was due for an upgrade and Janice helped me. Very patient, answered all of my questions and I left super excited to have my new iPhone 15 pro max!”
“This store has saved me multiple times from the nightmare of 3rd party sellers. (Non corporate).The manager Josh and Andrea took care of all my worries and issues. Give them a chance. Excellent store!”
“Spectrum store where I go in Hamburg across the street from McKinley Mall. They are nice people there. I like Alexis. She took care of me and she is super nice. She's a wonderful person and she will talk to you and help you out. It's a very clean place. It smells good when you walk in but when you walk in you got to sign in but sometimes you don't all depends on how busy they are. When I was there they were not busy”
“I went in today after having a TON of confusion on the website, just wanting to trade in and upgrade from an iPhone 13 to an iPhone 14. The website told me I’d need to put a $400 down payment on the phone, trade in my old one for a $250 credit, and then pay the rest of the phone off for 36 months. I am so BEYOND THANKFUL I got Ashaley as the representative to help me. She was absolutely delightful! She was friendly, welcoming, extremely helpful, and I don’t think I’ve ever had a better customer service experience in my life- and I WAS a customer service representative at one point! She helped me upgrade to the phone I wanted without any down payment AND worked her magic to get me more credit from my old phone, and I mean enough to pay my phone bill for the next year or more! She did convince me to upgrade my monthly insurance, but with all the credit on my account, now if my phone breaks, I won’t have to pay a penny for a new one! I don’t know how she did it, but coming from somebody who was with Verizon just a couple months ago, I will never ever go back to any other service. I’m praying if I ever go into the Spectrum store again I get Ashaley. She was really just wonderful. Thank you so much?”
“On Tuesday, 2/6/24 at 8:00 pm, Sean, my technician arrived to update my modem since I lost wifi. He couldn't have been nicer. Very detailed, professional, and friendly. He made sure all was well with grounding, and getting the modem up and running. He was here for a little over an hour. I was extremely impressed! Great service! Thank you, Sean!”
Open 24 hours
325 Delaware Ave #302, Buffalo
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“We have been with ColoCrossing for 8 years now and have nothing but good things to say about their service. As far as I can recall, we have never had any downtime during these 8 years. Support is incredibly fast, they usually respond in just a few minutes after submitting a request. All their staff are well trained and take care of any task we throw at them. I can't really find anything negative to say about them. I just hope this level of service continues for our future with them.I am not sure why they have any negative reviews as they take spam seriously. They have their own in house mail volume tracking which null routes IP's that have a high volume of mail. They also work closely with Spamhaus to keep spammers off their network. I can only think the negative reviews here are fake or from people with baseless information.”
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“I called Spectrum about an issue, & Alyisha & Will were super nice! Very helpful & professional! While this does not involve this store, this is the only way for me to leave a Spectrum review. Many thanks!”