“As always, everyone were very professional, efficient and pleasant during my recent service visit there..
I d be remiss if I didn t mention the cleanliness of the the facility, no matter where I've been within it.
Promptly at my arrival, the greeter came to see who I was and then guided me to Matt Brown who answered questions and went over what the mechanic was going to do.. After my car s servicing was completed, Matt came out to talk over the mechanics findings. It s such a pleasure to deal with a company whose employees put the customers first.
It s easy to see why West Herr has become so successful.
Date of service :
10/18/2024”
“Zachary Sajdak was very personable. Did a great job of answering questions and getting us a great price. It's our 1st camper and we are excited to start RV life.”
“Bryan went above and beyond even after some title issues to get me into my dream car. Many salesmen couldn’t tackle what he did. Would 100% come back for another vehicle!”
“The team at Bank Street Auto & Truck went above and beyond from the very beginning. After being stuck in a tough situation, the owners went out of their way to ensure I was alright and had everything I needed to be comfortable. I truly felt like I was taken care of and in the best of hands.
I had interactions with members of their team and had an overwhelming feeling that the team was more of a family than individuals working at a business. That aspect definitely shows through in their quality work and attention to detail. Anytime during the process they were quick to answer and address any questions and concerns I had.
If you’re in need of any services they offer, this business is truly the best of the best.”
“The Associate that helped me was super knowledgeable and friendly. Assisted me in getting the correct wipers and than installed them for me. Mine broke in the Christmas Blizzard of 2022...”
“Everyone I interacted with was great, and the store was clean and comfortable. My agent's performance in particular stood out. Ryan was phenomenal assisting me in my car shopping journey. He was personable, professional, and extremely prompt in his responses. I felt like I was being given all the relevant information I needed to make the best decision for me without once feeling pressured. I am thrilled w/ my purchase. As long as Ryan is in the industry, I will never work with another agent to buy an automobile.”
“A detailed email has already been sent to GM Bill Wertheim … bottom line: Stephen Liddle, my Sales Consultant, was totally awesome!! Also, Alex Suchan, Business Manager (warranties) was also very helpful/great. Thanks, guys!”
“Absolutely thrilled with our experience at Ray Laks Honda! Keith went above and beyond to ensure we found the perfect fit for our needs, and the Toyota Prius he sold us exceeded our expectations in every way. From its fuel efficiency to its sleek design, this Prius has become our go-to choice for every journey. Keith's expertise and professionalism made the buying process seamless, and we couldn't be happier with our purchase. Five stars all the way”
“Outstanding service and quality of work. Bonnie and David went above and beyond any of my expectations. Reasonable price and high quality work. I would not go anywhere else.”