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August 2024 by Laura Wilson
Love this store, I go here a lot, but staff needs to check peoples military id's for the discount, because there's a roofing/home building business (H.P.B) in the local area using stolen valor to receive military discounts on home building materials every week at this particular store. I've personally witnessed this man doing this on a number of occasions and he's never been in the military. It's gross.
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July 2024 by Susan Fitzsimmons
Variety isn't what it use to be.
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July 2024 by Erick Soriano
Outstanding same day pick up and curbside service. Very timely
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July 2024 by tommy bendaoud
I usually don't write reviews im a contractor, but beware of this Lowes location one of the worst customer service I have never seen no one will help you they will give you the run around then hung up on you till you get frustrated. and if purchase something at that location and see it in another Lowes location lower priced they will not match the price. they act like a fancy boutique everything is overpriced go to the clarkstown store is cheaper and better customer service. the Paramus nj store is the best Lowes in term of service and communications and prices they lost my business it may not make a big dent but on their revenue but i put it out there for people to see it.
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July 2024 by R A
Place is a dump. Store manager is clueless. Eventually someone will sue this place out of business.
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July 2024 by Thomas Burnham
Lowe's won't match the price on their own website, the website won't use the loyalty rewards money they issue you and spending over an hour and a half on the phone with customer service results in them telling you to go into the store, and spend $9 more for an item to use the $5 rewards credit.
What kind of absurd system do they use here?
Loyalty program is just a bait and switch to get you to come into the store. Just stop shopping at Lowe's.
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July 2024 by Minjoo Lee (sniper joo)
Friendly, I looked up where to find it on the internet, and found the things I needed.
It was always there.
ㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡ
At first it was 5 stars, but I went to pick up what I ordered online.
They said I could pick it up, but I couldn't.
I went the next day and it was such crappy service that pickup was not possible. ㅡ
I lost 2 days
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July 2024 by Patsy “Patsy”
Staff need to be retrained if I have an online account I want receipts send email. They automatically press paper receipt. So annoying
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July 2024 by Peter and Tammy Kuiper
Had a very poor experience today at the Orangeburg Lowes. Went for a handrail with only 2 left in stock, both having a product code but no barcode. Cashier made me go back to the back of the store to take a picture of the shelf label, which ended up non existent. After finding the exact item online matching the photo AND product #, I ended up in an argument over it not being the correct item, and her pointing to another item which matched all the other hand railings, but not the one i had. HomeDepot is nearby and i never had to argue with their employees.
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June 2024 by chris Flanagan
Do not order items for delivery from this store. They are unable to deliver within yor delivery window. They are unable to tell where your items are. When I called for help I was basically told that they cannot help me and they don't really care . I new to shopping at lowes as they are the closest to my new house, but I will never go back. Lost this customer forever.
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June 2024 by Richard Segedin
Very good
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May 2024 by Jennifer Wilkins
Great help with all the reps. Alfonso helped explain the product. Thanks!
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May 2024 by Eftihia Bennett
We received outstanding services from a gentleman named Jim. We were looking for a certain kind of tile. He was very helpful and patient with us. He brought down a few boxes of marble tilles and we selected the colors we wanted.
Then he assisted us with the purchase of a hot water heater. He brought it out to the curb and placed it in our car with the help of an associate. It was a very positive shopping experience! Jim is a great asset to this Lowes store! Thank you for the excellent service!
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May 2024 by Jackie LaRocco
Good visit to Lowe's today. We were assisted by Peter who was such a terrific help with our request to find an umbrella or a gazebo.
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May 2024 by ZN Trucking
we have a DEL appointment, and they are not helping my driver and telling him new DEL is tomorrow 6 am ?! nobody answers the phone. Any other phone @ that works?