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March 2024 by Victor H.
Just like any CVSs around the country. Same service across everywhere at ubiquitous places...
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February 2024 by Venanzio Mascia
Should be closed down
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February 2024 by Tanisha Rosa
Pharmacist is obviously overworked, cold, mean and unhelpful. In the middle of serious medical issues and pharmacists feels she know better than my actual treating doctor. I won’t return. I hear good things about Bardonia pharmacy. It’s out of my way, but I’ll try every other pharmacy before returning here.
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February 2024 by DAVID ZIDEK
Lines for ever and ever….
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January 2024 by Alysson Browning
Pharmacist was disgusting. Refused to fill a script for my husband who was in major surgery while I was on the phone with her. He was in a hit and run on Christmas, will be out for work for 6 months, and apparently my biggest worry is getting post op meds from this angry power hungry nut job... she called me a liar when I told her another pharmacy didn't have his meds in stock (another CVS that told me to move the script here), claimed he wasn't an established patient when we have been going there for almost 15 years before we moved, and then when I asked why she would not fill his script she just yelled "I don't have to give you a reason!" and hung up on me! I called a different CVS which helped us out and when I told them what happened they knew EXACTLY WHO I was talking about so she must be known for this type of behavior. I will 100% be putting in a formal complaint at corporate.
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December 2023 by Staci Shultz
I echo the complaints about the incredibly rude pharmacist at this location. I realize working in pharmacies is challenging work right now, but this woman needs to find another job if she isn't able to be kind and patient to those she is supposed to be serving. If you can, go to the CVS on Livingston instead. They manage to still be kind even when they are overwhelmed.
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December 2023 by Samantha Marks
I’ve been coming to this CVS since I moved to the area. It has gone completely down hill. The pharmacist is so unbelievably rude and disrespectful to just about everyone she crosses paths with. The drive in window is always closed because it’s broken or whatever. The only redeeming quality is some of the staff there. I feel so bad they need to work along side her. You all deserve medals.
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November 2023 by Thomas M.
This pharmacy has been going down hill for a while now. They SUCK (can I write that?) beyond belief. They did not have my medication in stock and told me that MAYBE they will have it tomorrow. So my doctor called in a different prescription. I went back to CVS and was told that it will not be ready until tomorrow because there was 200 people ahead of me. I brought it to her (the pharmacist) attention that there were only three people at the counter and that the 200 people were not there to pick up their prescription and that I was there now. She suggested I go to a different pharmacy. Completely clueless as to how to speak to people. A simple thing like getting a prescription filled and they care more about procedures than they do helping people get their medication. No humanity whatsoever. I called the other pharmacy and they told me they will fill it right away. I guess they don't have 200 people ahead of me. Time to find a different pharmacy. Thanks for reading.
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November 2023 by Priscilla O.
pharmacists are useless here and speak to you like you're garbage. The pharmacist "Wanhee" picked up the phone saying " what" then when i mentioned the miscommunication between the pharmacy and my provider she said you're not going to blame me then rudely hung up on me... Pharmacists are unable to ever get in contact with providers here and ive been using this pharmacy for 13 years and it seems like everytime i come i see people having issues picking up their medications and the pharmacists working have an awful attitude and poor customer service... forcing people to go out of their way and find another pharmacy. Been using the Cvs in northvale and in comparison it's very pleasant and staff are great with communicating and resolving any issue with Delays, pickups. Very sad to see this pharmacy turn to shambles.
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October 2023 by Olga Sipershteyn
Today I had an appointment to get a Covid vaccine.This was my second vaccine at this location: Orangeburg rd, Orangeburg NY CVS pharmacy. The Asian woman who said she works as a pharmacist and being a pharmacy manager asked me to give her my vaccination card that I didn’t take with me because it was not required while I was setting my appointment on CVS web site. I had all my Covid vaccines at CVS at different locations and CVS has all my records. But she said that I can not have a vaccine without a card and my appointment was canceled. I was surprised how this manager (who refused to give me her name) is treating the patients so badly. No respect for old people, no help. Just: I am so busy and go away with your problem. It is so rude.
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October 2023 by Anastasia Liebermann
This was my first and the only time coming to this pharmacy. The Asian woman who works as a "pharmacist" apparently, is clearly unhappy with her poor life and a job, if treating the patients that badly as I have witnessed myself today.She is extremely arrogant, rude, nasty and has a very bad mouth! I was stunned of how she treated other patients, myself including! She was literally barking on the people, that you had a feeling if you perhaps broke into someone's home instead of coming to the pharmacy to get your medicine done. This person has zero manners, is inpatient, unprofessional, has zero communication skills and should never be allowed to work among the human beings! I feel bad for the other coworkers that have to deal with her every single day! Worst place ever! No wonder they don't have much clientele there! Avoid at any cost!
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October 2023 by Youn Park
Today, my mother-in-law received a flu shot at this location. There is asian pharmacist seemed rather careless during the administration of the injection, displaying a lack of attention to detail. Furthermore, the injection itself was delivered rather forcefully, causing discomfort to my mother-in-law. To make matters worse, the pharmacist left without offering any sort of explanation or post-injection advice. It's disheartening when healthcare professionals fail to prioritize patient care and communication. I feel compelled to share this experience in the hope that the necessary steps will be taken to address these issues and ensure a more positive and attentive healthcare environment for future patients. I won’t go back here anymore.
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September 2023 by Christina Kelly
Deserves -5 stars this staff here at this location is disgusting they are nothing but rude and have withheld information from me when I was trying to just get a status for my husband which I have done on multiple occasions with multiple different cvs’s they said they yelled at me that I’m not the patient and then hung up on me for no and declined to answer me as I tried to get a manager on the phone turns out this was the pharmacist herself and nasty human being if you fill your prescriptions here I’ll be praying for you
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July 2023 by Stephanie no
Terrible pharmacy. Avoid if you can. They too busy and understaffed to function properly. The staff is so pressed that they are rude EVERY SINGLE TIME you call even when it's about THEIR error.
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February 2023 by Christina
‼️Avoid at all costs- this CVS deserves zero stars. Drive thru is closed, they don’t answer phones(was flat out told they aren’t answering any calls because of being short staffed), prescriptions say processing forever without actually being filled- and if they are- you’ll have to wait in a line of a dozen people. Last time I waited almost an hour in a line going down two aisles for the pharmacy and only half were actually filled because apparently they are two weeks behind on prescriptions (which is why they endlessly say “in process”) and overheard them tell someone that their system is sending out alerts that prescriptions are ready when they actually aren’t- but you won’t find that out until after you wait in a huge line- since you can’t call them. On top of that, with a couple exceptions, everyone I’ve encountered at this pharmacy has been unhelpful and/or has an attitude problem. I dread going every single time and will be transferring pharmacies because this one is a joke.Update- I immediately switched to a local pharmacy after leaving this review, and it has been SO SO much better. I highly recommend changing to and supporting a local pharmacy over this chain. I did try a few times to get in touch with and speak to the store manager last year but was unsuccessful. I have not been to this location since then, so I cannot say if anything has improved or not since last year.