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October 2023 by Shannon Yauchzee
I hate leaving a bad review , but I purchased a 2008 jeep Commander Aug 12. Not even 2 months later I need a whole new differential a 1500 part. It has 133000 miles and of course the 30 day warranty and 1000 mile warranty was up. Was told by the salesman that we honor our work. I called now this hasn't even been 2 months of owning it and since I did not purchase the extended warranty I paid over 12,000 in cash they can't do a thing about it and wished me good luck. So make your own decisions on buying a car from here I'm an EMT without a vehicle.
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October 2023 by Jo M
owner is not true to his word and doesnt have respect for his customers. also sells vehilces that shouldnt be on the road
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June 2023 by A W
Just bought my truck today couldn't be anymore happy with my purchase Charlie the salesman is an awesome guy he helped me with everything and was very passionate about getting me the truck I've been waiting for I HIGHLY RECOMMEND COMING TO BISCAYNE AUTO to purchase your next vehicle Kathryn was absolutely amazing to she helped me out on the financial end just a great place to buy a vehicle thanks again guys couldn't be happier ☺️??
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March 2023 by Patricka Brown
They got me in the vehicle very fast and so far I'm extremely satisfied with the 2500 HD I bought from them
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March 2023 by Glenn G
This was the smoothest car-buying process I've ever had! Charlie was fantastic and was kind/helpful every step of the way.
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December 2022 by cassie joy Sneider
My husband and I were in a tight spot because our car had been creamed by a deer. We went to Biscayne because they had the only used Chrysler Town & Country within 500 miles during peak Pandemic. The day after we took it home, the check engine light came on for the catalytic system: a $2000+ fix. They were unwilling to do anything to fix it and basically ghosted us. It remains, hands down, the single worst car-buying experience of my life. We ended up having to replace both the catalytic system AND transmission within six months of ownership. What a nightmare. Don’t buy from these guys unless you enjoy the feeling of being stranded on the side of the road often.
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August 2022 by tony decarlo
Thank you biscayne auto for making my truck purchase very fast and easy.I love my new f150 and will definitely be doing business with them again the next time I am in the market for a new quality used truck I am very happy with my purchase.Again thank you everyone at biscayne auto!
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June 2022 by Chad Bennett
I bought 2005 Toyota Tundra and I am extremely happy with my purchase! Charlie is by far the best pre owned vehicle salesperson I've been to and I highly recommend him for his friendly nature and his straight forward and helpful style. If you're looking for a great truck check them out
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June 2022 by marcia woodard
Love these guys! Easy to work with and willing to do just about anything to make us happy. A small problem was taken care of almost immediately. I recommend these guys for a good vehicle and a good price.
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April 2022 by Aaron Linderman
DO NOT PURCHASE A VEHICLE HERE. On the drive home with my 2013 F-150 the driver behind me noticed the exhaust pipe bouncing around way too much and the tire pressure light came on as well. (This was less than 2 miles down the road) The weld from the exhaust pipe and hanger had come loose so I bought some exhaust repair parts and filled up the tire to the proper pressure. Then a couple days later the check engine light came on. This was due to a faulty oxygen sensor which I replaced ($75). Soon after this the tire pressure light came back on so I found the faulty tire, took it off and inspected it to find a screw stuck in the tire. Having the tire off I could now notice the dry rot and when I took the tire to get it fixed the garage refused to do it and for good reason. Upon closer inspection of the other tires they all had dry rot thus deeming them unreliable and unsafe for me, my family and anyone else on the road. Considering the fact that the vehicle did not come with a spare tire, and the one tire was completely flat without the screw holding in the air, I took the vehicle to the nearest shop to get new tires which cost me over $1200. Besides these issues I had to purchase a new key and fob as both the fobs I was provided with did not work. When I unlock my door manually with the key, the alarm goes off if I don't jump in the truck and unlock it in time. (key/fob = $140, program the fob = $60). Not to mention I drove off the lot with a meager quarter tank of gas and a filthy air cleaner. After complaining to Biscayne Auto they are not willing to help me in any way or form. Their reply repeatedly makes reference to the vehicle passing inspection which I'm sure it did. Maybe with a bit of their help, but nonetheless I'm sure it did. I am also aware that NYS inspections do not care about dry rot in the tires but I, (maybe not James Tuchrello) as a decent human care about the lives of my family and others.
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March 2022 by Erica Pantella
My husband and I have been shopping for the last two weeks looking at trucks in an affordable price range... under 20K and biscayne auto has exceeded our expectations. A really nice clean dealership with a nice inventory. The staff was overly helpful! We purchased a 10 year old silverado in very nice condition and have recommended our family and friends to go here. Thank you so much Biscayne!!!! : )
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February 2022 by Robin Willis
Just picked up 2008 GMC Denali. XL....Jim, Charlie and Kat ( I forget her name)were awesome!! They are very professional and courteous. They took their time with us and were very patient. We will definitely be back and buy more vehicles from Jim and his Staff!! I would definitely recommend anyone to go there and buy a vehicle. The pictures of the truck I bought really didn't do any justice until I saw it in person and we were sold!! Go see Jim and his staff!!
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December 2021 by Shaw McGowan
they helped me sell my car through acv auctions and I got more than double what another dealership wanted to give me. Charlie in particular has a passion for customer service. I will recommend this dealership to anybody looking for a truck.
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November 2021 by Anne Blackburn
Awesome, painless buying experience!I’ve been burned before but it’s different here. The vehicle description in their ad along with detailed pics were spot on when I saw the car in person.(So many others are deceitful and your time is completely wasted)Charlie, the sales rep, was so helpful and friendly.He went out of his way to answer all my questions, explain everything, researched how to use the remote starter fob and quickly had a couple of very minor issues corrected.Kathryn got my loan application approved and I was driving away the next day! Nice lady!The vehicles, trucks are all detailed spotless!Jim, the owner, was very easy to chat with as well and if I could give a higher star rating, I would!I love my 2014 Dodge Grand Caravan! It’s perfect for my needs.Thank you to Biscayne Auto Sales for making my purchase a breeze! Top quality dealership!
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October 2021 by Denise Ryan-gibbs
They are very friendly . They puts their heart and sole in getting the vehicle you are looking for. They communicate with you on every step. I am so happy that I found them. Thought I would never get what I wanted , but they took a lot of time to make sure I got it. They are awesome