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February 2024 by Taylor Lopez
This is the 3rd time in less than a month that I have had issues with this pharmacy. I will be switching immediately. During the weekend I realized I was out of my medication, (weird this had never happened because they always auto-fill). I call, they tell me that I picked it up on a certain date, I tear my house apart, thinking I'm going crazy. I ask my husband thinking maybe he picked it up or something, NOPE. I call back explain to them that there is NO WAY or maybe I possibly threw it away and will need to pay out of pocket. My husband goes to pick it up, gives a card...they say "no it was our mistake...you don't have to pay." Okay, one win for the day. Fast forward to today, I have gotten a phone call from the pharmacy for the last 2 days saying I have a script ready, there's only one that I could possibly have and/or pick up that is available. I get there after waiting in the drive through for 7 mins, they come to the window say "yep, there's one ready for you." I wait another 10 minutes then I see all of the techs running around like crazy. Another 10 minutes, they return and say "I'm sorry there was an issue, we're going to fill it now. It will be a few minutes." They bring it to me, pay, drive away...get home and realize it wasn't the medication that I was there to pick up. It was a med that has been filled last week that had zero re-fills because it was a one time script. I go back and go in this time, explain what medication I was waiting for. Tech says "oh yeah I see it here. Okay we'll get this ready." While I sit and wait for it to fill, I overhear atleast 3 people in the drive through with similar issues. Then another comes to the window saying they had a script sent from a certain place, they say "yeah, we don't have it...for some reason we haven't been getting script through their system for awhile." My suggestion, DO NOT EVER go to this pharmacy! The tech, however, was very apologetic but the other staff including the pharmacist just doesn't give a single care!
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February 2024 by Martha Strignano
The pharmacy is so dam lame my husband called to make sure his prescription was ready they said yes. Then you get there and have to wait for an hour for them to fill it. That is ridiculous and the over all staff isn’t any better. We are going to be going to a different pharmacy.
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February 2024 by Anna Kolwolski
Pharmacists are so slow it’s embarrassing
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January 2024 by Tattyana Perkins
Pharmacy is always delayed, passport pictures rarely meet requirements
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December 2023 by Brenda Dewey
Manager a great guy!
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December 2023 by Thomas Parsons
I had pneumonia one time and they had me wait 2 days to fill the meds I needed. They were ready by the 3rd day. I’m sure you have to call for them so they know to prepare it. They aren’t bad if you have a few days to get your prescriptions. They are possibly understaffed and too many college kids get their mind meds sent here. But I still go here because it’s either here or drive to Sidney
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November 2023 by Linda Thomas
What a horrible experience! The pharmacy had my husbands prescription several days in advance of when we needed it yet I had to go to the drive through where they left us waiting for 15 min. A row of traffic behind us was waiting too. I was told 45 min more to wait. I went home and returned 2.5 hours later. I pull up to the drive through and I'm told that the pharmacist has to check it. There is a line of traffic behind me and no one returns to the drive through for14 minutes. My husband was supposed to take this medication hours before. So he tries to call the pharmacy while we are waiting at the drive through window. No one comes back and my husband is put on hold. We decide to go in and see what is wrong and why they are so incompetent and slow.I'm furious at this point, after a loud conversation the store manager goes back to the pharmacy and pulls the prescription out of the bin! So, I guess it was ready.We will mo longer be using Walgreens in Oneonta. All of my husband's and my prescriptions will be going to Walmart where they have enough competent staff to be trusted with our prescription healthcare.This Walgreens has gone steadily down hill. This is NOT the first time we have had a problem with the service there, but it will be the last. And, I will encourage everyone that I know to refrain from doing business there.
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November 2023 by Judy Moore
We came in late for flu shots and the pharmacist, Mr. Sherwood actually stayed past his closing time to fit me in even when the insurance delayed his work. Thank you very much!
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September 2023 by Tanya Lynn Harkness-Huggins
Pharmacy closed for 4 DAYS. Prior to a holiday too. How many people suffered and went without needed medication because this business can not keep staff. Maybe that should tell the management something. New staff everytime you go there. And today OVER an hour to fill amoxicillin, not controlled, COMMON antibiotic and has taken before. So I guess ill people can just hang out and wait for needed medicine.
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February 2023 by Emmanuel Rodrigue F.
Night lead staff rude. Ignorant of the money deposit limits with rudeness worst than the ignorance. When paged to the front, will delay showing up to support other employees. Reporting this issue to corporate office.
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December 2022 by Bas Berkhout
Absolutely horrible people. Especially the photo/FedEx department. Rude, unkind, not helpful. Take the detour and go somewhere else.
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November 2022 by Anne DeSimone
This Walgreens fills prescriptions so fast! They are very knowledgeable and patient. I appreciate the refill reminders and ability to sign up for automatic refills. I highly recommend this location. Super convenient if you live in town. The drive-thru is opened 7 days a week. I go here frequently and always have a good experience.
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June 2022 by erl gene
Insurance card won't cover the meds from hospital. Pharmacist gave 50% off. Thank you!
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March 2022 by Maura A.
If i could put zero stars i so would, Rebecca with the librarian looking ass glasses and the fake blonde ombré needs an attitude adjustment, all i did was ask for tattoos and this rude cranky mean lady decided to wake up on the wrong side of the bed and be a absolute bitch me to when all i wanted was to tat myself up. However Augustus is so amazing i love him.
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February 2022 by Daniel Kelsey
Every time I go in Walgreens it's always clean the people are very polite and helpful