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April 2024 by Dave Johnson
very good all the time
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April 2024 by Mackenzie Cartelli
Was hung up on twice by a nasty nasty person named Kay. Had no customer service skills what so ever. Been waiting days for my script and haven't been notified that it was filled. Contacting corporate because this repeatedly happens to many people. There is a gentleman named Troy that throws things through the store also yells and curses. Not impressed.
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March 2024 by kit
My first experience with this particular Rite Aid was a good one ! Thanks to Brittany who went above and beyond to help me coordinate an RX refill!!
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February 2024 by Gary Bedenharn
Great place to pick upa few items
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February 2024 by Curt Meinel
Great store and associates
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January 2024 by Patrick Coleman
I was having and issue with my Goodrx discount and the staff worked with, me and Goodrx to find a solution! Rose the Pharmacy Tech and the Pharmacist on duty were absolutely incredible to work with. Highly recommend the best customer service I've seen in years anywhere!
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December 2023 by Lalenia Mahnken
Tryed called to see about my meds and on the phone for half an hour and no one answered the phone I called the pharmacy and the front and no answer how am I supposed to get my medicine if they don't answer the flipping phone
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November 2023 by Todd Cornwood
Pharmacist is a know-it-all jerk and I always have issues getting my medicine. I'm going elsewhere.
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July 2023 by Gregory Fulkerson
Great people, clean store, reliable pharmacy!!
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June 2023 by Linda L.
I'm from Long Island and while visiting my daughter I got "hooked" by a fish hook and needed a tetanus shot. I went online and scheduled it at this location. I was VERY pleasantly surprised by the store itself. Well lit, fully stocked shelves, lots of color and eye-catching appeal. I wanted to shop but needed to keep my appointment. I was early, but in a rush so I went right to the pharmacy counter. They were happy to see me and friendly. In only a few minutes the pharmacist was ready for me. They have a private room for vaccines! I was impressed. The whole experience was very pleasant and I would HIGHLY recommend this location for whatever you need from a pharmacy!
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February 2023 by Carly Barry
I just received new insurance and they had to re-bill the insurance. I asked if I could use GoodRX with it and they flat out said to me, “now you want me to re-bill again” and that’s not what I want to hear like I’m inconveniencing them to do their jobs because they have no idea what they are doing. They then said I could not use both because they didn’t want to re-bill again.
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November 2022 by Ivy Joy Balocating
The associate was very pleasant and accomodating.
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October 2022 by D B
My wife went into the store and left without her purchase because the employee behind the register was hacking. She didn’t want him touching her items. For a wellness center to have an employee hacking behind the counter tells me they don’t care about their employees wellness so how good can they be with their customers.
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September 2022 by Dylan Rushton
Always have to call to remind them I need my script filled. It's a controlled substance so it cannot be filled early, but my doc always sends it over so they have it when it's time. It's never ready the day it's supposed to be. Today I had to call twice. First person I spoke to said it wasn't ready yet and that it would be ready soon. Called back an hour and a half later. Got a male on the phone who said he didn't have my script, but then found it and said it would be another hour before it's ready...
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June 2022 by M B
1-day turn around for my PCR (not rapid) Covid test. Needed by airline for international travel. This test is free! PCR normally take 1-3 biz days for results, which Rite Aid advised. This is tough when airlines don’t accept tests older than 72hrs. WellNow Urgent Care, Oneonta promises 12-24hr turn-around but it’s not free like this one :) 5-mins to get swabbed @ 7pm, results the next evening! Very pleased!
