-
November 2023 by Sue Albertina
Moved here from North Carolina, had my 1st oil change. They made Sure car is winterized for the winter. Put proper air in tires. Everyone was nice
-
November 2023 by Shawn Loomis
Experience buying a new car was awesome. Josh was very professional and took the time to answer all questions. Honesty runs high at this dealership.
-
November 2023 by Fideliz Sta. Brigida
Country Club Motors care not about getting good cars but the well being of the customers. When I first bought my 2015 Chevy Equinox in 2018, the first thing I was told about it was its safety features. I brought along my daughter a year later to get her own car. The processing was efficient! Then my Chevy broke down and the dealership got me a new car right away. My recent visit for repair was quick and I was taken care of immediately. I was even provided service to take me to work.
-
October 2023 by Jennifer R.
The service manager Pete is extremely rude. Yelled at me on the phone and hung up. Service was disgusting today. I have not had a problem prior to this. Today they were less than helpful, friendly truthful, any of the above and again when your service manager hangs up on customers and doesn't even let them speak that's an issue with your business I will not be taking my car back even though I've never had an issue before but today kind of sealed it. The mechanics are great. I've never had a problem with them, but this treatment of customers is disgusting.
-
October 2023 by Diane Meredith
My vehicle was taken in immediately, even though I arrived early. The work was done quickly. I was treated respectfully and professionally. The waiting area is pleasant with refreshments and reading material available.Thank you.
-
September 2023 by Adam Bouton
Linda was very helpful and informative. I came in to get new tires mounted and balanced and they checked if I needed an alignment. They checked everything and ended up didn’t need an alignment. Made me feel very secure and safe with my truck. Overall very happy with the Country Club team!!
-
September 2023 by Dottie Lowe
I am Ford Person. Love Fords. However, I rode in a Silverado and I fell in love. and I bought a 2023 Silverado. I also have to say the salesman Ed, was fantastic. he knew his product and answered all my questions.I did test drive 2 Fords, and the salesmans just did not know all the answers. one of the did not know that the transport mode was on and the vehicle would not go over 40 mhp. Love my Chevy Silverado. Thank you Ed.
-
September 2023 by Allan Hillis
Bought my truck to country club in oneonta ny. 2021 gmc sierra.I have noticeable brake scrubbing sounds at lowspeeds. Around 15-20mph. After a couple days of back and forth, eventually I took the manager for ride to hear it. He was going to stand at the door while i drive it, had to coerce him to hop in. Sounds echoed off vehicles, left and right through the parking lot. He still "could not hear it". I'm very mechanically inclined. It's not from the sounds of air hitting the new rotors. I wasn't looking for a warranty service due to myself replacing rotors and pads myself. They charged me for a brake service, which I had already done myself. Scrubbing noise still persists. They said the only other thing they can do is trear them apart again and do another brake service. That didn't fix my issue the first time. Why in the world would anyone in the right mind go ahead and do that again. This is why I have never trusted dealerships to work on my vehicles. I will never use them again. I don't care if I break down right in front of their shop, and they have an immediate opening. I'll push my car else where. 173 dollars for nothing. Never again!
-
September 2023 by Chelsea Shultis
Told me my engine air filter was bad and needed replacement immediately I went home and checked it first they stripped the 4 screws that hold the filter and then when I finally got into it there was maybe 4 bugs on it. It did NOT need replacement at all. There is only 10,000 miles on the car there is no need to replace.
-
August 2023 by Mark Guardino
As my 2008 Avalanche fast approaches 200,000 miles (195,000), all of my service needs have been handled by Country Club.My interactions with Management and the Service Group have always been excellent which is why I continue to come back time and time again. While all of my main contacts over the 15 years, specifically in Service, have all changed, I'm hopeful that Country Club will continue to ensure that long time Clients like myself can depend on the new faces we meet.Special thanks to Ray in Service for his professionalism and communication. Well done!- Mark Guardino
-
August 2023 by Ryan Rockwell
Scheduled service for a second time since they didn't install the jumper harness when they did the recall airbag and blamed it on wasn't written on work order. Dropped truck off in the afternoon because they said possibility may be able to get it done but if not definitely next morning. I agreed but needed the truck by noon which they said no problem. I ended up not getting there till 2:15 and they hadn't even pulled it in the garage yet. At this point I'm very upset because we live and hour away and have been back and forth to the dealership 4 days in one week for an hour job. Service is clueless and the manager was nowhere to be found. So I get to go home again with no part. This part was a GM bulletin if you had a problem with your instruments while using a plow which I had installed in 2021, but since my truck was not under 3 year 36000 mile warranty I had to pay for it even though I bought the truck from them with plow prep ready in 2015 and now only has 41000 miles. I highly recommend not going here for service. I'll never be back for service or buying another truck.
-
August 2023 by Garrett Demming
Great job country club I guess you never heard of toque spec my aunt also bought a truck from there and had continuous squeaking problems went and had it looked at they said everything was fine. I’m a previous mechanic from there so I jacked the truck up took a look the slid pins were seized on the front right side and the pad hardware was missing. Put it back together went to get parts replaced both front brakes on the left side the sway bar link was non existent. This is a truck that was bought 6-8 months ago and already needed front brakes and a new sway bar link, while the entire time the salesman has texted to get service done on the truck and after telling him about this problem it is still ignored. They just want your money they don’t care for your safety.
-
July 2023 by chris tucker
I called Country Club about a 2023 Bolt EUV that was in transit online. The sale person (Brandon Anderson) took the time to make sure I had everything I needed, and kept me informed all the way through the process of getting the car. It was a great dealership experience.
-
July 2023 by Jason Landry
A truly memorable experience. The deal from start to finish was seamless and very transparent. The delivery process was also five star. Not only did one of the owner of the store himself walk me through the ins and outs and truck, but I’m quite sure he was equally if not more excited about it than I was! Everyone I had an interaction with at Country Club was a class act. I live two hours away and made inquiries and had interactions with other stores. The hometown feel and the level of service at Country Club was unmatched and is so few and far between these days. It would seem impossible to duplicate this in the big stores.I couldn’t have been more satisfied
-
June 2023 by Jillian Parsons
Brandon and Frank were great to work with! They went into detail about all documents before signing each one and made sure I understood everything. I didn’t feel pressured to buy anything and were very knowledgeable. I will definitely recommend country club!