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August 2024 by dj sal
the staff here is absolutely amazing and professional. The work was top tier and process unbeatable! highly recommend!
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August 2024 by Steven Campanelli
Top notch service!! Super reliable!!
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May 2024 by S M
Im from Ma and my van broke down on 90 East in NY. Kinney's towing was dispatched. TJ the driver was a nice guy and did all he could to assist us. Had the shop fix my car and they did a great job and wasn't over the top pricey. Now, getting a tow home with AAA is a whole different story!
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April 2024 by Nadia Ward
If I could give them a 0 I would very racist called my husband every name in the book and refused to let me grab a. Few belongings out of my car.
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April 2024 by Mariah Nichols
Friendly fast service. They were upfront with me about issues with my car and offered quick resolution. Responsive when calling for updates. CJ took great care of my issue.
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March 2024 by Ricardo Aiello
Did an excellent job will be going back for more graphics work
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February 2024 by Greg Moore
Great company, dispatched quickly and CJ was a great tow driver. Keep up the good work, and thank you for the tow!
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November 2023 by paul vunk
Good people to work with on car care.
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October 2023 by Diane S.
Horrible greedy people that will take advantage of any situation to get money. Stay far away!
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September 2023 by Mary LaGioia (Mary L)
Helpful polite and knowledgeable
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August 2023 by Chris Lorence
Ned and team are excellent. I had an issue on the NYS Thruway and they were there in a short period of time for a needed tow.
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August 2023 by Fred P.
Had a breakdown while towing our trailer on the NYS Thruway on the way camping. He was able to tow our truck 25 miles back to Utica for repair, and provided another truck to tow and park our trailer another 25 miles in the opposite direction to Green Lake State Park in Syracuse so we wouldn't miss our camping. Made the best out of a possible bad situation. Highly recommended.
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July 2023 by Kyle Gagen
On SuperBowl Sunday my car’s engine got a visit from uncle rod knock on the way to Boston from Buffalo. The tow truck arrived promptly, the drivers were professional and helped me load my boxes from my car into the hotel I was staying at while I wait for my girlfriend to pick me up.But boy oh boy is the mechanic shop probably the worst I’ve ever taken my car to. Do not trust these people to work on your car. It took a month of calling them every week for them to place an order for the engine replacement. The engine they ordered never arrived after 3 months. I had to source my own engine from Connecticut and deliver it to them personally. After another 2 months of having this replacement engine the car eventually was running. But there were vacuum leaks, coolant leaks, the passenger fender had a deep scratch on it that happened while left at their shop.I would’ve appreciated if the owner had a bit more humility and admitted that they weren’t the right mechanic to work on my car and admitted they didn’t have the experience or knowledge to properly get my car up and running again. They wasted 6 months of my time having their car at my shop and it wasn’t fully fixed. I picked the car up without it being fully finished because I was constantly told it would be ready next week for months on end. I was patient, respectful and trusting of their word but I eventually lost my patience with them as they’ve wasted more and more of my time without giving me any communication about the work they have completed without me reaching out to them first.
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June 2023 by Josh Janes
Great guys. Had them inspect my truck, was in and out within 30 min
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April 2023 by Upstate Networks
Having been a customer for 25+ years, Kinney's is the most reliable, honest and thorough automotive service. They're not the cheapest, which can be a good thing.For 20+ years, I have driven beater cars (100k+ miles) to commute to Utica and Syracuse from Oneida. I much prefer to spend my money locally with Kinneys for repairs, rather than out of town for a new car. (Besides all new cars become old, and the I'll need Kinneys anyway.) I cannot say enough good things about Ned and his team.PROTIP: If you are a journeyman Auto Mechanic, you would be well served to try to get in as an apprentice.As we go through life, it's RARE to find other people on similar paths. Concern, pride, and humanity at it's best.Services: Transmission
