-
October 2024 by Emily Bailey-Bevacqua
At 7:30pm on a Friday ONE SHOULD NOT HAVE TO DO SELF CHECKOUT!! ????????
I ABSOLUTELY DISPISE THEM AND I WILL NEVER BUY ANYTHING ON SELF CHECKOUT. I will always be sure to be the loudest nastiest customer when I have to on purpose. It's ridiculous and stupid! Get real workers on the payroll instead of those stupid damn machines!
-
September 2024 by R. B.
When this Tops 1st opened many years ago it was a great, Clean place to shop, with employees that seemed to care about having a job. It's really gone down hill and is dirty, I was there a few weeks ago and realized the same disgusting stuff was on the bathroom walls and floors. It doesn't look like the bathroom has been cleaned in a long time, just DISCUSTING! And I also noticed a few employees were dressed like they had old dirty,ripped pants on and dirty clothes. What happened to the management and Quality. It's like they just gave up and quit caring ans keep raising proces and less staff! The karts were all lined up in front blocking off the entrance way I was told it was so they could see who's coming in and out. Very strange ?. I won't go back shopping there, if the bathrooms that dirty and employees, hate to see the food areas?
-
August 2024 by Julie Barnes
DO NOT GO TO THIS LOCATION RIGHT NOW! They are re-paving the parking lot. It is not marked where customers are safe to walk. I called the manager and asked him how people are supposed to enter and exit. He showed no concern for customers when I told him someone is going to get hurt. His response was "well that's on the paving company." Great attitude Manager!!
-
August 2024 by Eleni J
The one star is for the Tops potato salad, a salad that requires decent potatoes as the main ingredient something that TOPS has no concern for given the absolutely horrible potato they use to prepare their version. Word to the wise. Unless you're desperate do not buy the store brand of PS.
-
August 2024 by Allison
Their prices are higher than Wegmans. They need more organic foods in the Olean, NY store. They removed the seperate natural foods section making it more difficult to find those items. Also, it seems like everytime I find a product I like, they stop carrying it. The fuel station hours are not listed on the website or anywhere online, therefore I did not know that they close two hours earlier than the store and missed out on using my 450 gas points. I'll stop shopping there. I can rarely find what I'm looking for there anyway.
-
July 2024 by Darin Boris
Came to purchase twisted tea. Had a valid pa drivers license, valid expiration date. Over 21 years old, as stated on license.
They refused to scan my id nor let me purchase the beverage because they did not recognize my id and stated I needed a specific 21 and older id to purchase. It was a valid id. Issued from the state of Pennsylvania. Does not expire for another year or two. I've used this id, it's been scanned, and I've used this id to purchase alcohol and marijuana from the state of NY.
It is COMPLETELY valid.
They still refused me service. Instead, my father had to come over and buy the alcohol for me. Which, if my ID was not valid, why would y'all allow my father to purchase the alcohol for me??
Came back. Read the policy because they stated that, "I get that you've purchased from other places, but this is just how we do things here."
But, y'all's policy states "with a new York Id or any other state issued license or from Canada."
So.... Because y'all didn't recognize my id, y'all assumed it was invalid and wrongly denied my purchase.
Please better inform your employees because what y'all did was wrong.
-
June 2024 by Kelsey Rinaldi
very clean with a huge selection of organic and healthy options!
Only reason this is 4 stars is because its a bit expensive here.
-
February 2024 by Nicholas Bohdanowycz
I'm very impressed with the management team here, from the meat department to the produce department, and especially Karen G. Always willing to help and a positive attitude.
-
December 2023 by Jennifer Miller
I used to work there and everyone I worked with was awesome and the people are there are still as awesome. Great shopping experience all the way around.
-
November 2023 by Tim Asinger
Decent selection, produce is sub par at best
-
June 2023 by Stephanie Fonseca
Clean. A good selection of quality goods. Friendly staff. Can cash checks here with ID. Has a Coinstar machine. Good selection of fruits and veggies.
-
January 2023 by Johanna A. Florez
Can usually find everything I need. The gas points for shopping here are a big bonus for me.
-
December 2022 by cindy erhart
Never have to wait long to check out and love the experience
-
October 2022 by Della Moore
I love this store. Great all round shopping experiences whenever I go.
-
October 2022 by Tyra Tarr
Love tops but they need to keep lindys Italian ice in stock
