“The Mastel Ford team is amazing! They treat you like family and find you exactly what you are looking for with in your price range. Dealership is in clean and great repair! Sales team was amazing and friendly to work with. Finance was quick with the paperwork so it got us in our new, bigger ride faster! Overall amazing, friendly experience! Continued support from our family!”
“100% satisfied customer from their customer service to the repairs. My vehicle looks perfect. When I picked up my vehicle it was brought back to a showroom finish inside and out.”
“I absolutely love this service and the lady at the desk I wish I could remember her name is so polite. I literally don't want anyone else in the olean area working on my car. I love the customer service feels like they have known me my whole life. Very comfortable with the pricing as well . Lowest labor in Olean with the best service.. can't be beat hands down!!!”
“This store was better when the previous owner was there. He was more knowledgeable than most of the people who work there now. I don't shop there as often as I used to.”
“After having a terrible experience with another (not local) dealership to get a fender bender fixed on my CX-5 I went over to Rick Bokman to see if they could help me. The staff was friendly and very helpful! Aside from the parts that were back ordered taking a while, which is obviously not something that they could help, they were quick about getting my car fixed and keeping my informed on the time frame of the parts. I wouldn’t go anywhere else after this experience. My vehicle looks brand new and like the accident never happened. I cannot recommend them enough for any auto body needs.”
“Thanks so much to the guys at Shults Tire! They came to my rescue and got me into my car after I locked my keys in it. They sent someone very quickly and didn't even charge me. I will definitely be coming here for paid services in the future.”
“Had windshield chip repaired by Glass America, which is located in the Gerber Collision vehicle complex, in Olean by technician named Brian... Very cordial and repaired the crack in 15 minutes. Excellent communication skills. Very knowledgeable and they do great work. A+++ Rating”
“Went in looking for a car part they didn't have. That is no problem cuz not every store is going to have everything that you need . The staff was very friendly very helpful a gentleman did come out to look at my boyfriend's car to see if they could give us assistance. He most definitely did not have to do that ? that was very kind. Just with that alone I would tell people to go to this parts store their customer service is extremely friendly.”
7:30AM - 9PM
2901 NY-417, Olean“I needed a new windshield wiper and stopped here to see if they carried the brand I wanted. They had what I needed in stock. The whole transaction took about 3 minutes. The person at the counter was very helpful.”
7:30AM - 10PM
1008 W State St, Olean“Shout out to a great team! Thank you Lucas, Brett, Cory , Micheal and the rest of the team. Omw from RI to Ohio to visit family, check engine light came on. Stopped at this Autozone store. They did a free diagnostic. My car had a few error codes. The team looked at my engine and gave me some sound advice as to how to proceed. Then helped me look into my options. Unfortunately I won't make it to Cleveland today but my family and I are safe and we get to spend the night in this friendly town.”
“Ask for an oil change, dude stated that the estimated time would be 3 hours before they got to my vehicle. I said “Ok.” And accepted the time frame. About an hour later my vehicle was done.”
“I have been with Wayne for quite a few years and he has always taken care of my wife’s and mine vehicles very well and we have never had a complaint to him,thank you Kar Nut Auto”