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October 2024 by Andrew
Always a friendly staff and not a long wait.
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July 2024 by Kimmie c
Very polite and patient clerks.
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July 2024 by Jenny Lee
Worst post office ever. They leave you on line waiting for over 20 minutes while they are taking care of a passport appointment. All I needed was a simple scan and the Indian postman yelled at me to wait. How could they take passport appointments without having an extra person to work the front? Ridiculous
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April 2024 by Imran Atique
Who goes to post office anymore but sometimes you have to I’ve been here to drop aparcels for Amazon and mainly we’ve been here for the kids passports. The staff here was very friendly with us when they did the passport application. pictures always take time so you have to go through the pain of taking the pictures again and again and again, but They were very patient with us. My children are blind some of them and it is hard to position them for the passport pictures but these people were very cooperative and I’m very thankful to them.
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February 2024 by Hina Ahmad
Came in one day to pick up passport forms the guy told me to schedule and appointment to take my photos as well. Scheduled my appointment and did all the necessary paperwork came 5 mins early and the lady told me we don’t do photos or any passport services here. I explained to her that I was told about this location that does all the passport services and she continuously said we don’t do it you would have to go to the plain view location. Incredibly rude and unprofessional
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February 2024 by joseph bacani
Slowest post office ever. Came for passport renewal, which I had an appointment for and when I checked in, I was told the person who does them was on lunch. This was already after waiting 20min on line that moved slower than a snail.
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January 2024 by jessica Blonde
Mireille is hands down the best!!!!! Her customer service skills are awesome. But the black lady who was replacing her on December 12 was extremely rude and nasty.. some people should not be on charge of customer service.. manager at this locación be aware....
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December 2023 by Crystal Barnett
Been waiting on a very short line for over 40 minutes. This is by far, unacceptable, especially in the holidays season. I cannot imagine how long the wait would be if there was actually a long line. Shame on you USPS. This is why the post office is my absolute last resort when it comes to shipping!!!!
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November 2023 by Carco
Old Bethpage location.was a nightmare. Line out the door. One very slow woman working. Another woman stood around doing nothing. She said she was on lunch. Took 40 minutes to be served. AVOID.
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July 2023 by Shaw S.
Very Horrible experience EVERYTIME I walk into this place. There is almost never any body at the window. Even when I scream and shout that there is a line of people waiting, they take forever to attend to customers, which I feel like even though they seem nice, they do it on purpose. I don't understand how this place can hire people like this that are slow, uncaring, & its the only USPS around my workplace so its unfortunate for me. The worse thing is its EVERYTIME, and the problem is perpetuating. Very unprofessional and shame on the owner or supervisor of this place. ALL of the negative reviews are on point and I don't know what else to do to make a change on this place. Other people should come here & do reviews & bring awareness and expose this place.
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October 2022 by Michelle Grohosky
I must say, I only gave two stars because of the friendliness of the employees here when you actually can get up to the window. I would have given one star if they weren’t great people.I get it’s a very small post office. I understand lines, I’ll wait usually with no issue. I’m one of the most patient people I know. But EVERY time I come to this post office there is only one person at the window and there is almost always a ridiculous wait to SIMPLY drop off a prepaid package.PASSPORT PROCESSING.Today there was actually TWO employees and BOTH EMPLOYEES WERE DOING PASSPORTS. Line building. Getting longer. Elderly lady who is next is asking if she can please just send her envelope, and she was told she has to wait for the family of five and family of three to finish their passport process.I understand maybe the passport clients had appointments, but for the love of Christ if you’re going to have two people working PLEASE keep one person open for shipping and the other available for the incoming passport appointments. It seems like a simple concept. I’m assuming there were two people working to avoid the long line that usually wraps around the store. I literally stopped coming here because of this.My daughter had dance so I figured I could run over quick and hopefully be quick enough to be back to the other side of the parking lot within an hour. I was shocked to see two employees, then just INSTANTLY annoyed to see the clients just wanting to be in and out just standing there, then me standing there, then two more behind me - all wanting to ship or mail something. Twenty minutes. Gave up! I left.GET A SELF SERVICE POSTAGE MACHINE IF YOU'RE GOING TO TURN INTO A PASSPORT ONLY STORE PLEASE!!!! I’m sorry but I have to go elsewhere from now on. I don’t know if it matters to anyone, but I know I’m not the only local person who cannot stand this and the way this place is run. Please make common sense adjustments.Hoping someone sees this and makes changes!!! Again, employees are great once you actually end up at the window to get help. Unfortunately I hardly make it that far as I don’t have hours to stand there waiting for passport applications.
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September 2022 by Sara S.
Two attendants working on one passport appointment. I have been waiting on line for an hour and no one is being helped. We keep getting told to wait. They should inform the public they are closed and designate passport hours if they refuse to serve any other customers. I have never been blatantly ignored by an establishment that claims to be open.
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September 2022 by shichun zheng
Sorry bad service ?
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June 2022 by Sanjeev Sam
The Old Bethpage location is greatly understaffed but the lady behind the counter does her very best to please all of the customer needs as much as she can. Thumbs up for her dedication.
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May 2022 by Fred B.
Maybe a good post office,but their mail delivery is awful