Shipping Centers in Ogdensburg, NY

“Excellent, friendly and helpful service, especially for Canadian neighbours to the north. No questions asked, they hang on to deliveries even when border crossings are suspended.”

“I got stuck with some personal items I couldn't bring home across the border to Canada since I didn't have the right documentation and caught a new customs recruit on a power trip. These guys patiently answered my many questions over phone and email when I inquired about ways to ship the items back to where I was bringing them from in the US. Brought them to their location, they helped pack things into boxes, and the shipping rates were much better than I expected. Highly recommend!”

“I had to set up general delivery at this post office as my son and I are in town working for a few months. I didn't know ahead of time it has to be authorized prior to having items or mail sent there. I had ordered a package and wasn't able to get there to pick it up for several days. Since I hadn't previously contacted the post office before the package arrived, it was returned before I could get there. I was very upset to learn they sent it back.When I learned prior arrangements needed to be made, I gave the postal worker the required information. Since then, it has been working fine. You are supposed to take in ID to pick it up, but the postal worker remembered me the next time I went to pick up something and didn't need it.So, if your going to be in town temporarily, and need to receive mail while your there, make sure you get prior authorization and give the required information.Also, I learned when I previously set up general delivery at a different post office, you need to put the street address for the post office for the shipping address. I then put "General Delivery - USPS" under the street address where the apt # goes. Hope this helps someone not go through what I did.10/4/22... I want to add that the USPS worker, Tracy, that helped me was awesome!! She helped me understand the process when I initially attempted to pick up my first pkg that had been returned despite my frustrated attitude. From the first day until we left the area, she was super helpful and accommodating. She went above and beyond and I want to thank her for all her help. I wish everyone that deals with the public could be as great as she is.”