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July 2024 by Lynn Taiano
I needed to pick up a prescription on Saturday 6/8/24. The prescription was sent by my doctor a few hours before. I walked in about 5:55pm. I handed the assistant my insurance card and he checked it in the computer. He then looked at me and said, "we can't do anything right now. It is 6pm, And we close at 6pm."
So I checked my phone to see what time it was and it was exactly 6pm. So I looked him, like , are you kidding me? The female pharmacist slithered away behind the wall and i just looked at her like are you kidding?. The assistant then said, you can come back tomorrow at 10am.
I can understand if it was multiple scripts or something difficult.. it was a very popular medicine and readily available. I took my card and wallet and we left as I knew an argument would not help.
I arrived at 1030am on Sunday, the same pharmacist was there sitting sown scrolling on her phone. A different assistant was there, I gave him my name and he had to go pick up the meds from the counter, bag it and attach the label as she sat doing nothing. It's on your security cameras!!!!
My point of this review is ... I can't believe the unprofessionalism and laziness of the pharmacist. She is setting an example for the 2 young assistants that were there. I say this directly to her, If you don't want to work on the weekends and you're frustrated with you job, then leave, and let someone else who cares about the health of the community handle the job correctly.
I have been a customer of walgreens for years!!!
Today, because of this woman who was more interested in getting out on time and also more interested in her social media than the sick people of oceanside, I have signed up with CVS. This pharmacist caused you to lose a family's worth of prescription business, not to mention the purchases I make while I'm waiting for a prescription to be filled.
Walgreens ... do better!!!!!
There are alot of people out of work right now looking for a job, willing to work any hours, and will do it with a smile on their face.
Common courtesy, a little care and concern is what your job entails. You are in a medical profession! Wake up!!
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June 2024 by Mace L. M.
We've been a customer of walgreens for almost 2 decades now. Giving them 5 star for a very good customer service of their pharmacy Mr. Reid. He didn't just assist me with the medication refills but also answered my questions and reminded us that for next time , I could have done it the easy way. Thanks
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June 2024 by Jade Allwaze
I came to this Walgreens for help printing photos. The staff (a young lady straight dark hair) greeted myself and other customers upon entering the store. A young man assisted me in getting my photos off my phone and ready for printing. He asked me what I was trying to achieve and assisted me in getting the job done in a very convenient way. He also showed me how easy it is to print photos from the app so I can definitely print photos again in the future. Someone else who appeared to be the manager even flashed me a brief smile even though she seemed busy and in the middle of things. They were all very helpful and professional. Good vibes all around.
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April 2024 by Eric K.
This Walgreens is my goto spot when I need to get some basic necessities. Sometimes the staff there can seem very serious and sometimes rude. But I never had any personal issues with them. Sometimes the items I look for are out of stock and will remain like that for days. But otherwise it's a decent location, wait time isn't that long and 7/10 times you should be able to find what you're looking for!
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April 2024 by S H
This store is so absolutely disgustingly filthy. Im changing pharmacy because of it.
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February 2024 by Joli Burns
Having Walgreens #10728 is convenient however, every time I buy the milk there it is spoiled. I can't find a place to email the store owner/manager so I hope someone sees it here. You can't let the milk delivery sit outside, it needs to be refrigerated immediately.Also, there is a lot of new people at this store but they need better training and a person dedicated to be around when they need assistance. They can't be expected to help us if management is not there to help them.
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February 2024 by Donna A
In and out just grabbing what I needed, no line at registers
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November 2023 by Isaac C.
WORST PHARMACY !!! Rude Pharmacy tech!! All lazy and disrespectful. Find ways to not want to give you your prescription. Then love to ask why choose their location and many other dumb questions instead of giving you your medication. Disgusting Walgreens pharmacy.
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August 2023 by Raf
Very helpful pharmacists, friendly staff who go the extra mile.
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August 2023 by Darian
Manager was extremely rude
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May 2023 by Tyler Pierce
Sold me an epi pen that expires in 6 months, when the expiration is supposed to be 12 months. They refused to take it back. I’m a college student and paid out of pocket for it. Absolute scam artists. Never go to this pharmacy again.
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April 2023 by Fallon Ashlee
For over 10 years, I have been going on and off to this pharmacy to fill prescriptions. I called this pharmacy today to see if they have one of my prescriptions in stock and they confirmed that they do. My doctor sent over my script to them and when I arrived to pick it up, the woman pharmacist refused to honor it because I couldn’t show a valid drivers license (I had my passport ID, my expired drivers license, my insurance card, my credit card, every other piece of ID) and she still refused me. I was so upset and felt so mislead and confused that I started hysterical crying - I never felt so frustrated and inconvenienced in my life. In addition, the guy pharmacists that works there has been filling my script for YEARS & he verified that he knows me but the woman pharmacist was still turning me away. I don’t know who runs this branch but, it needs a serious revamping. This is not the way pharmacists should be treating long time customers. It was very strange too that they verified that they were going to fill my script then the minute I arrive, they refuse it. If they communicated a refusal to me over the phone, I would have filled it someplace else.I do not like to leave bad reviews. I really try my best to see the good in companies and people but, this experience really was awful & I feel it is my duty to inform the public of there terrible behavior so you don’t go through the same thing I did. Hopefully they hire better employees to take run this Walgreens - the ones there now are just a nightmare.
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February 2023 by Saaraa Ali
Just an awful experience speaking with the pharmacist department manager. She’s very unprofessional, extremely rude. I felt so discriminated by her, I’m not sure if it’s my name but her refusal to even be helpful and to end my call by telling me she refuses to help me and this is her pharmacy and I should fill my prescription somewhere else or go back to the Walgreens I came from. So rude!!!All I wanted to do was move a prescription from a Queens Walgreens to the Oceanside Walgreens. I tried explaining to her I live in Oceanside and it’s an inconvenient to travel to Queens every month.This woman should not work around medication!!
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January 2023 by Estina Barnes
This Walgreens has the most NASTY and unprofessional Pharmacy Technicians, this has been going on for the past 2 months, unexceptiable.Brandon has a tendencies to treat us (Pharmacy customers) like we are "junkies." I know there are certain rules & laws that have to be followed for "controlled substances." However, Brandon takes this to another level. Also, Brandon goes on this "tiraid" of your insurance, even after you tell him you're paying cash.I have never been treated in such a horrible manner, that I and hopefully you will discontinue your business with WALGREENS.To be continued
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December 2022 by Cindy C.
I don't recommend this pharmacy, unless you have A Lot of extra time on your hand to straighten out their mistakes. I do not and they will never get a penny from me again. They charged me but did not send some of the items on my I called the main customer service that said I had to call them back later for a refund or go into the store to get the item. Their mistake is my problem to fix. She recommend I call the store manager. I called the store and was left on hold and transferred multiple time. When I finally reached the store manager she said she had to get something so she could look up the order number, passed the call to an employee and didn't come back to the phone call. 42 minutes on The phone. Called the main customer service number back and got a refund But after that guy also made an error on the amount of the refund. I also recently went to the drive up window and when the guy finally came over he told me he could not get my home Covid test for me - after the back and forth and he avoided doing his jobs and wasted my time He said oh I can get this for you now. Bad management in that store. 2 stars because some of the young people that work the register are really much better than average.
