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October 2024 by anthony
Very clean awesome gym brand new machines and everything
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September 2024 by Harrison Nogin
CHARGED MONTHLY 2 YEARS AFTER CANCELLATION
I moved 2 years ago. I spoke to the then manager, Bruce, who informed me my account was cancelled. I just discovered it was not, and I've been getting billed monthly since then. I tried to speak to the current manager who informed me she was sorry but could not refund me. Maybe you'll save a few bucks going with Retro, but you will be sorry in the long term.
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September 2024 by Drew Leslie
Today without any alerts or warning they just didn’t open. No posts on socials, email, etc. Others showed up this morning and said that they do this pretty often - just decide to open an hour or two later than we pay for with no warning. Extremely unprofessional and unacceptable. One time is understandable but as it seems to be a regular thing - not worth the frustration and not okay.
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August 2024 by Aaron cohen
Retro Gym is the place you want to be !!
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June 2024 by Christine Heal
Not super impressed with this Retro Fitness anymore, or their affiliation with ABC Financial. I'm only here to use the studio space, and now with classes, that access is limited. I fully support group fitness classes, but when you have only 1 participant in the class, and several people wanting to use that space, it's time to consider what's best for the majority of your members . In addition, I spent over half an over on the phone with ABC Financial simply trying to update my payment information. What a joke.
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June 2024 by Brandon Gavin
Every since the Erika took over as Manager the gym has been getting better and better everyday! We appreciate everything you do! Thank you!
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June 2024 by Barry Finkelstein
Great staff, great selection of machines, always clean and affordable.
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May 2024 by Valentina Guerrero
i give them only 3 stars is only because they dont offer much classes in the afternoon, what happend with the people who works until 3pm and dont have time in the mornings? I hope in the future they can consider, you'll be definitely the best gym in long island
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May 2024 by Ms wendy
Gym is clean and membership is reasonable
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May 2024 by Jessica H
Clean. Well managed. Equipment works. Has a variety of equipment - great for all levels of gym-goers! Been to a lot of different gyms - Highly recommend.
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May 2024 by Dayne
Good equipment. Nice gym for the price always very clean!
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April 2024 by Abe Lincoln
Horrible gym, equipment is usually broken and the gym is filthy. Allegedly, corporate cut back on spending money to pay for people to clean the gym.
On my last day, I had the most unprofessional experience ever from the new general manager (erica--I think) and kat after corporate took over this location.
There was a new general manager and a person named "kat" at the front desk , and since corporate took over, I politely went to the desk and asked the general manager if the theater room was in a different air conditioner zone because it has been quite cold in there lately. The general manager in long sleeve heavy shirt smiles and says that she's comfortable and something to the effect that it's too bad she wouldn't do anything about it. Then, without hesitation kat decides to chime in stating that there is nothing they will do and that corporate has set the temperature across all their gyms. I said, "so if that's the new policy, I can't workout here anymore and will find a new gym". The general manager than said for me: yes, find another gym.
I then walked away to finish my workout and one of them shouts out: "sorry bout that with a laugh". Now, this conversation was already finished and I was at about 40 feet away. I turned and asked why she would continue to provoke the situation with a sarcastic and insincere comment like that. Then, the general manager decided to walk to me and get in my face in a threatening manner, offering more disrespectful comments. I told her to leave me alone and get away and that i was not there to talk to her, but to workout. I couldn't believe the anger in her face and then she and kat yelled at me to leave the gym while attempting to further embarrass me in front of many people present.
I already called corporate to review the video footage of their disrespectful and threatening manner which clearly shows two angry "females- i think" trying to bully, intimidate, and embarrass a disabled 48 year old man of shorter stature.
All i can say is, if a man (or two men) did this to a woman, he'd be in jail, sued, and cancel-cultured; as I could see many of the men looking at me ready to support these persons-- however, the truth is now told.
Update: Apparently upper management doesn't care and they are still billing me.
Still no response...
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April 2024 by Joann Strippoli
friendly staff, great price, great hours of operation. Highly recommended.
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April 2024 by Miyamoto
Workers are very nice
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March 2024 by Michael G
The staff is friendly and professional. The gym in clean and spacious so you are not on top of other people while working out
