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January 2020 by Anna Mei
The mailman dropped my new passport to wrong address,made me can not travel next two day ,and that location supervisor did not apologize for they fault
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December 2019 by Shaquille George
Talked to customer service around 2:30 on December 6th and the man who helped me was extremely helpful. He helped me track down my package and gave me the appropriate phone numbers for track it down.
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November 2019 by hanson ng
its a great post office to just send packages, get stamps, make a money order, rent a PO Box, Change your address, buy packing supplies, and etc. I never had an issue here.
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October 2019 by Paul Steinberg
Fast service, always friendly
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September 2019 by ji ahn
love this location! the staff there are super nice and friendly (unlike the marathon pkwy location). They help me out with issues with shipping and never short tempered or have attitude.
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January 2019 by Irene Velez
Last week I had a problem with my package. The carrier delivered my package at the wrong residence, so I called this location and received the best assistance from Berenice. She is amazing. She not only contacted the carrier to resolve this issue but she kept me posted on everything. She called me a few times to let me know what was happening with my package. I was very surprised, amazed and thankful to Berenice for all she did for me and yes, I did get my package the next day. They have a great employee there. Thank you Berenice.
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January 2019 by Tristan Ho
went to pickup a package and showed confirmation email and all to prove package was mine but the african america lady gave me an attitude the whole time. She asked for tracking number so i showed her the number on my phone and she said "no i don't take phone write it on paper, go back to the entrance for a pen" so i had to wait another 10 minutes on line to go back to the window. She then types up the tracking number, says its wrong and rolls her eyes. I ask her to retry and it works. She then asked for an ID with a valid address and i was 14 years old. Went to my mother for her ID and had to wait in line again. She then looked around the back for my package LOOKING FOR THE WRONG NAME. I told her it wasn't the name stated on the ID it was my name on the email confirmation. I continued to receive an attitude. I finally received my package after 40 minutes of identifying as myself. My time here was not pleasant. Most of the other employees were nice and helpful. Even if she was not in a good mood atleast show a little respect.
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January 2019 by eunwoo lee
Better than the one near my house
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February 2018 by Jennifer Watson
I have lost a couple of packages in last 3 months here. Some packages came torn apart without any seal for received as damaged. They will just give you damaged packages. it useless to complaint to supervisor coz all you hear is its under investigation. Complaint to postal police if you want results. Only 2 window clerks are good. All others are just rude and unprofessional.
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February 2018 by James Lee
Omg you too jin c? I ordered a vr that cost 300 dollars and according to the usps website it got delivered but it never came. At this rate i might get cops involved. Shiiiiit..... all the bad reviews are spot on. They never pick up their phone and when you ask them a question, they give you this look that says i don't like my job please kill me now. That's not all folks, even the delivery man is lazy and never deliver my packages on time. This place is a joke. What's the point of me paying for my delivery to be delivered fast if the delivery guy doesn't want to do his/her job.
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January 2018 by Jin C
They lost two of my packages within a span of three months! The tracking says my packages were delivered, but they never appeared at my door. I ask my neighbors and none of them saw it. Processed a lost mail report, but never got any response and never received any restitution. Tried to call the post office, and they never pick up. I don't trust any of my packages shipping through USPS anymore.
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January 2018 by Angela Mikel
Manager with an attitude does not help at all!!!! This location does have good people who work there, but sadly the few bad apples make it bad for everyone. Items not shipped, delayed, lost by them is an ongoing problem Customer Beware!!!!!
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November 2017 by HJ Kwon
This post office staffs are very nice have good services to all customers. Also this post office is located in the mall and has enough parking place. I like this post office all the time.
