This Verizon store provides excellent customer service for phones, wireless plans, and related needs. The staff are attentive, knowledgeable, patient, friendly, and professional. They are helpful and supportive, offering alternatives and explaining systems clearly. The team is skilled at fixing issues and managing the upgrade and trade-in process efficiently. Customers report a great experience and highly recommend this location for all Verizon needs.
5 starts for this Verizon store! On two occasions now Mike has helped me out in time of need. He has spent a great deal of time assisting me with phones issues, calling Verizon with me and never rushing me. Excellent customer service, very knowledgeable and so much appreciated. Thank you!
June 2025
Always extremely helpful and knowledgeable about all your products
June 2025
Michael, was so patient, knowledgable and professional. He managed The issue we came in for and suggested and offered other alternatives. It was a great experience at the Russell Verizon store. We would highly recommend them.
