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August 2024 by Howie and Lilly Shapiro
Chris did a wonderful job of getting me the car I wanted for the price I asked for. His explanations of all it can do and my experience at the dealership was as good as it gets!
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August 2024 by Steven Grande
I cannot say enough about the superior customer service experience Nick and the entire team provided during my recent CX-50 purchase at Palisades Mazda. Nick was very kind and patient with helping me find the right vehicle/trim to suit my needs, and allowed me time to make my decision without being pushy or aggressive. Nick and Rich, the GM, went above and beyond to put together an amazing deal. The F&I team was also very friendly and took the time to educate me on all my options for extras. Overall, my entire experience was top-notch and will exclusively be shopping at and Palisades Mazda for all of my future needs and will be recommending them to anyone in the market for a vehicle.
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August 2024 by Randall Newman
Great experience from the first call through to final delivery.
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August 2024 by Kevin H
Just bought a CX30 from this dealership, I have to say it was the best experience I had purchasing a vehicle. I was totally satisfied with the purchase price and I got a great finance rate. The hardest decision I had to make was the color of the vehicle (black/black) looks awesome. I dealt with Steve (Sales Consultant) very easygoing and no pressure 5 stars. I will definitely be a repeat customer.
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August 2024 by Barry Greenberg
The most unorganized place I have ever used in my life. I wouldn’t let them fix my car for free!!
Where to begin!!
The staff puts down the dealership as you talk with them.
Turnover is rampant.
I leave the GM Rich Barry a message (because he is never there) and if I am lucky after several attempts he might just call me back.
After a disastrous experience just now I took my car from the shop and left.
I had previously bought 2 Mazdas from this dealership.
Every time!!
Every time I go here there is some ridiculous issue. I spent so many wasted hours of my time because of the complete incompetence and lack of communication from the service department.
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August 2024 by Philip Bowles
Was one of the most seamless processes I went through in order to lease a vehicle
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August 2024 by Joanna Hellman
Chris Kinder was great! Very informative, thorough and professional.
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August 2024 by Samantha Barone
Our experience at Palisades Mazda was excellent! Our salesman Ed gave us a fair deal and everything was very straightforward. This was our second time dealing with Ed and we’ll definitely be back for our next cars. Highly recommend this dealership ??
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August 2024 by Jennifer Polloni
Jamie in service went above and beyond! I can't say enough about how far above and beyond she went!!!! Thank you! ??
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August 2024 by Nicholas Oconnor
Waited 2.5 hours just for an oil change with an appointment. Just beware of wait. Lounge had limited outlets and only water and coffee.
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August 2024 by Doug White
Excellent, friendly, efficient service all around!
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August 2024 by thommy zapata
Title: Avoid this dealership at all costs!
stars
I recently purchased a car from Palisades Mazda in Nyack, NY, and had the misfortune of experiencing some of the worst customer service I've ever encountered.
Firstly, it took over a week to receive my car due to a supposed "broken light" that they couldn't get the part for. Unacceptable.
When I finally got my car, I noticed a scratch and took it back to them to fix. They still have my car, and I'm still waiting for it to be returned. In the span of two weeks, I've only had my car for 2 days.
But the cherry on top was when I expressed my frustration to the staff at the service counter. They became rude and dismissive.
To add insult to injury, they initially quoted me a price, but when I saw the final bill, it had increased by $2,000 more than what I had agreed to pay. Unbelievable.
If you're considering buying a car from Palisades Mazda in Nyack, NY, please think twice. Their slow service, rude staff, and bait-and-switch pricing tactics make them a dealership to avoid at all costs.
Save yourself the headache and take your business elsewhere.
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August 2024 by yolanda gonzalez
Reliable and efficient. I arrived earlier than scheduled but was quickly welcomed and signed in
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August 2024 by Michael Scarantino
Rob was great, friendly and very informative. Didn’t pressure me- let the vehicle sell itself. Nicole explained explained my financial options concisely and clearly and didn’t try to oversell me on anything. Great experience!
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August 2024 by Gerold Bierker
I will definitely make palisades Mazda my go to dealer. Both Rob in sales, and Nicole, the business manager were fantastic to do business with. The process was seamless, without pressure, and very pleasant.
