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September 2024 by Nelson Mondaca
Worse experience ever, from the sales manager who doesn’t seem to care to the person we had to deal with at the body shop and the clerk
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September 2024 by Daniel DiRienzo
Always a great experience at Matthews Ford of Norwich. They take care of all my automotive needs. They also keep me up to date on important scheduled maintenance that I might over look. Thank you Matthews Ford.
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August 2024 by John Mahar
Great experience. Very satisfied.
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August 2024 by Salli Mullineaux
Helped make an awful situation all better. Very happy with my cleaned car. Thank you
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August 2024 by Lyosha Gorshkov
I had to go to Matthew’s to fix my car after an accident. They did a terrific job even though it’s not my dealership. The time. The courtesy. The job itself. The personnel - EXQUISITE! Strongly recommend
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August 2024 by Dr. Richard Baker
Matthew's Auto or scam artists. They will pull a bait and switch on you. They also do not like fulfilling service agreements and warranties. Additionally, management does not like to respond to emails. I would avoid this place at all costs.
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August 2024 by Brandon P
I drove up from central Pennsylvania because their deal was the best for a 2023 Ford F150 Lightning. I want to say it was an awesome experience and I would it was good service. Only quirks was that it was a slow process for everything to go though and a lot of waiting. Other problem was that my registration didn't go though and hue never decided to tell me. It wasn't until I reached out inquiring about it that it got corrected. So two weeks after the purchase I was driving illegally with an unregistered car. And of course because the car was not registered I couldn't get it inspected, so double whammy if I would have been pulled over. Probably the worst part of it was that they didn't even seem to care about retention or anything. No apologies or anything. Regardless the price of the truck was better than a lot of other places that I looked to the lint I drove 4 hours to go and get it.
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July 2024 by Carolyn Chandler
Worked with Mike Grant and was very pleased. Very knowledgeable and didn’t feel oversold at all!
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June 2024 by Rick Deguido
This dealership is absolutely the best! Mike G was our salesperson and was outstanding! Ordered a 2024 Maverick xlt Tremor on April 6 and picked it up May 28th . No hassle no added stress from being pressured into ad ons . Very smoth transaction! Would recommend to anyone that wants to purchase a new/used vehicle! Absolutely the BEST!
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June 2024 by Carla Barton
Great service. An amazing dealership and Mike was a great to work with . I would highly recomend. And i will defanitly be a returning customer.
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May 2024 by Stephen Cosilmon
Thanks for everything truck running great
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May 2024 by Ireneusz Jagodzinski
Absolutely perfect ?
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May 2024 by Nickolas Collyer
Very friendly parts department
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May 2024 by MICHAEL FISHMAN
These people probably manage somehow to control their own reviews because they definitely do not deserve any stars. They are very sneaky, expensive, and lie all the time. There was a recall on my vehicle and
they did not do all the work. They put my family in danger, yetvthey did not care. DO NOT BUY FROM THIS DEALERSHIP . YOU WILL REGRET IT !!!!!!!!!!
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April 2024 by Patricia blood
Top notch as always
