Kim's Nails is a salon with friendly, kind, patient, and passionate staff who do a great and awesome job. Many customers report fabulous experiences and highly recommend the salon, noting the technicians are lovely to work with and never disappoint. Appointments are available, allowing clients to avoid waiting. However, some customers express concerns about pricing, finding the charges to be funny, outrageous, and crazy, feeling overcharged for services they did not receive. Specific issues include being charged for gel services when receiving regular ones, extra fees for polish removal, and high costs for fills, gel polish, nail replacement, and cut downs. This leads to disappointment for those wishing to shop locally, as they find the salon not affordable compared to others. Customers advise being very clear on the bill before service begins.
