Auto Repair in Norwich, NY

“Wonderful team at work at Zappone’s. They made our experience of buying a new car delightful. Strongly recommend buying your car there. They’ll do their best to make you happy.”

“I called to get a brake replacement due to mine being rusted and I was met with the best customer service I’ve gotten in a while! Kiana answered all my questions and then some on top of it. Reasonable pricing and a quick turnaround for maintenance. I will definitely be back and recommend this place to everyone I know!”

“Our family has trusted Norwich Tire with our vehicles for many years, and they have consistently exceeded our expectations. In an industry where upselling unnecessary services has become all too common, Norwich Tire stands out for their honesty and integrity. They focus on delivering high-quality service at a fair and transparent price, and they genuinely stand behind their work. Their commitment to customer satisfaction and ethical business practices is something we deeply value. We’re grateful for the peace of mind they provide and will continue to bring our vehicles to them with confidence.”

“I want to thank the service and parts department at Matthews Ford in Norwich for replacing the batteries in my key fobs. I currently lease a Nissan Rogue from Matthews Nissan in Clay. After receiving alerts from my vehicle that the key batteries were low I decided to go to Matthews in Norwich since I live near by and ask if they would replace the batteries. Without hesitation I was sent to the parts department and was told by the gentleman at the service desk entrance that he would let them know I was coming. I was immediately met by a service technician who took both key fobs and replaced the batteries for me. I asked how much I owe them and was told nothing. I have received the same type of service at this department when I have had work done in CIay and needed to have the lug nuts checked after returning home. I cannot speak highly enough about the way the service department in Norwich has always been accommodating without hesitation to be of help. The staff I have dealt with has always been so kind, friendly and generous. Again THANK YOU!!!”

“These guys are great !!! Very reasonable prices and great work. I just had front & rear brakes put on my 2020 RAV 4. They had the best price in the area by far. I saved at least $200.00 over anyone else. I will definitely be using them again.”

“Since 1978 I have purchased 29 vehicles from Country Club Motors in Oneonta, NY: 1 used & 28 new. I was always satisfied with every aspect of shopping there, until this year. New owners have taken over & they no longer seem interested in courtesy & service. Having been unsuccessful in buying a new car there after going there with the intention of leaving with a new car again I decided to give McReady a try. My salesperson, Andrew, was very personable & professional. He showed me the car I was interested in & made no effort to pressure me in any way. When it came time for him to make me an offer on my trade (I was going to hold out for a certain amount-firm). McReady's first offer was $500 more than I was going to hold out for! Everything proceeded quickly & smoothly & The deal was done in under an hour! Carl, who handled the financing was pleasant & again did not try to sell me anything I didn't want or need. I even met the owner who was very pleasant also. Needless to say Country Club has lost a repeat customer & McReady Motors has gained one. * For some reason YELP has me living in Marathon, NY-I don't. I'm from New Berlin, NY”

“I’ve been a happy customer of Fernettes for a few years, for my trucks and my family’s cars. It’s a family owned shop, decent people, and good to work with. I have found them to be a very honest shop and the work they have done on my vehicles has been excellent.While I try to plan ahead and make an appointment - it is a very busy shop, I have also rolled in right before a road trip to do some maintenance, and had trucks towed to them that needed significant work. I’ve had frame repair done, also a great job.Customer service here is really good, and these folks have taken care of me in a pinch and worked things out every time, so I am a long term customer for sure.Overall, this is probably the best shop I have been to. Highly recommended.Services: Exhaust”

“We needed servicing on our converted school bus and could not find anybody who wanted to work on it. A friend
recommended Professional Tire. They were amazing: went above and beyond and did a great job for reasonable price.”

“I have purchased all my vehicles from Bill Rapp of Subaru (formerly Benedict's) and have been happy with each one.The excellent Service Department managed by Constance Miller is a big reason why I buy my vehicles there. It is nice to have a place to take my car for maintenance and every service need knowing that I will receive superb care. It is nice to be able to work with Connie who makes sure everything that needs attention gets it.”

“Great communication. I appreciated them taking the time to explain everything to me. I would take my vehicle there again. They got my truck in and out in a timely manner.”

“Great sometimes. Then sometimes less so. Here we go..."Disclaimer: This review was not sponsored or drafted by any affiliated personnel, nor does it include any paid promotions. It focuses solely on my experiences at the Walmart Tire, Lube, & Express department and does not cover my opinions on the absence of people greeters at Walmart or the Bentonville cultural shift towards bicyclists.My experiences at this Walmart TLE have been quite diverse. The managerial staff, led by someone with an expansive breadth of knowledge that spans not just automotive care but also areas like carpentry, brings a high level of competence and commitment to quality service. This multi-talented leadership is approachable and proactive, adding substantial value to this location.However, the service falters when it comes to some of the newer technicians. Assistance with batteries, tires, and rims has been inconsistent, often marked by a lack of information, dismissive attitudes, or an unwillingness to assist.On a positive note, the cashier staff adds a welcome layer of expertise and goodwill. Their service goes beyond what you might expect, elevating the entire experience.In conclusion, this Walmart TLE location offers a blend of strong managerial competence and exceptional cashier service, though there are areas that could use improvement. My experiences have been mixed, but I believe in providing constructive feedback to help businesses grow. After all, we all benefit when a business goes the extra mile—or adds unexpected 'mileage' in unique ways.By reading this review to the end, you warrant extended payment and praise for the investment of your time in the perusal of this dialectic discourse. Thank you for taking the time to read my review. I hope my insights prove useful for both potential customers and the TLE team as they continue to fine-tune their services."”