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November 2023 by Eric Brenot
Always someone there to greet you and can help you. Never disappoints!!!!!
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October 2023 by Rya Finna
Employees are very nice and knowledgeable, but the sarcastic disrespect and misery of the store manager has really made me no longer wish to shop here, which is a shame that one person can ruin the experience for all
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October 2023 by David Wright
As long as you have an idea of what you want the people at Valu will make sure you get what you need to complete the job
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August 2023 by Buffy Kirisits
Stopped for paint. Mitch mixed it for me and was personable and knowledgeable. He even pointed out sale items based on the items I had already grabbed.
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August 2023 by Jeremy Curley
I always get great service from the employees of value at all locations
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July 2023 by Geri Keil
All the workers are extremely friendly. The store is clean. Shelves are always stocked. Love it there.
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June 2023 by Kelly Schmidt
Great staff, horrible manager! Went in to the North Tonawanda Value for paint and was taken care of by Enzo. Really nice, in training so he took his time and rechecked everything which we would prefer instead of rushing through. Had a question so asked the manager who immediately bit his head off when he tried to explain. Literally said “don’t ever try and correct my correct statement. “ Enzo apologized while manager continued to berate him for trying to learn! All the while, Enzo was right all along, the manager just didn’t want to deal with us and rushed a quick decision because he didn’t want to sell us a cheaper paint. He wanted the sale and the associates wanted to help. He called Chris over, another great associate and said to help because he “shouldn’t have to deal with this” and Chris apologized to him and said, I know managers just delegate. Umm no… I’m a manager and we’re there to help and develop. I felt so bad for this staff who are so great and literally had to walk on eggshells around this bafoon manager. Especially in front of customers!! I would have left a 1 star rating except the staff is great and they shouldn’t be punished for bad management.
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June 2023 by Samantha Ortiz
Only place that had a beautiful gazebo for the brand new deck we built!
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April 2023 by Carlos
Helped me with my plumbing issue.Thanks Joe V.
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March 2023 by G
DO NOT SHOP HERE. ABSOLUTELY AWFUL. This place has practically zero product options, and if you're going to ask the staff for help expect them to start shooting over you at their coworkers about their off-the-clock activities and literally turn your back on you (actually turn around and walk away when you get their attention). Not to mention they clearly don't know anything about their products or any projects, and will completely misunderstand anything you ask (they thought the brown window sealant I was looking for meant they should show me clear borders for the bottoms of walls). DO NOT SHOP HERE EVER AGAIN.
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March 2023 by Ted Cadwallader
So many things everyone needs around the house... reasonable prices.
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December 2022 by Annette Melcher
A handy store.Their Ad's have great sales now at the holidays.
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December 2022 by BF IYT
By far some of the best customer service and staff I've experienced on several occasions. Anytime I have called or been there in person and had a question, they have been so helpful and friendly! Valu must be really good to their people or something because this is a rarity these days especially on a consistent basis. We have bought sheds from here, roof rakes, tiki torches, fire pits, traps, the latest was storage containers for the holidays...I have even picked up some stocking stuffers here such as Bills gloves and hats. I highly recommend this store for a variety of shopping needs.
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November 2022 by Best Friend In Your Thread
By far some of the best customer service and staff I've experienced on several occasions. Anytime I have called or been there in person and had a question, they have been so helpful and friendly! Valu must be really good to their people or something because this is a rarity these days especially on a consistent basis. We have bought sheds from here, roof rakes, tiki torches, fire pits, traps, the latest was storage containers for the holidays...I have even picked up some stocking stuffers here such as Bills gloves and hats. I highly recommend this store for a variety of shopping needs.
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November 2022 by Noel Truty
Good place to grab something for your DIY project still the same. Always has what you need