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“Great customer service at the front desk, walked in and out with my package in 3 min. Very polite people and even let me open my package to check for damages before I left to be safe”
“She put up with me lol Seriously though, she was friendly and very helpful. I had a question about the charge and she explained why the charge was there and what it was for in detail which I appreciate because I love me some details. We were in and out within minutes. Overall the experience was great.”
“Great service! I couldn't be there so my daughter was waiting, she took a nap and didn't hear the doorbell, most delivery services would have left, but the gentleman called me, twice because I didn't answer the first call, and he waited for me to call home to let her know they were there. To me, that's going above and beyond your expectations! I didn't catch his name, probably on my paperwork, I will see when I get home and update this with his name. Thank you for your patience and excellent service!! Carlos!! Couldn't have asked for better!”
8AM - 6:30PM
5701 Cir Dr E, Cicero
Shipping Centers
“I take many items to the Circle Drive, Cicero UPS store and they are always prompt, courteous, and friendly. I would not use any other store. Lisa was especially helpful on my last visit.”
9AM - 5:30PM
2363 James St, Syracuse
Shipping Centers
“Shelly the owner helped me with my business. She was so helpful. All their staff go above and beyond to assist with your needs. Exceptional experience. You won't be disappointed.”
“I was greeted with a smile and the girl went above and beyond for me! I'd recommend this store to anyone looking to ship packages. I'd give 10 stars if I could. Thank you for having such awesome customer service!”
“I am writing to express my utmost appreciation for Suzanne, an outstanding employee at Staples. During my recent visit, Suzanne truly went above and beyond to assist me in finding a specific item that I desperately needed. Her exceptional customer service not only saved the day but also left a lasting impression on me.
From the moment I walked into the store, Suzanne greeted me with a warm and friendly demeanor. She patiently listened to my requirements and immediately sprang into action to help me locate the item. Despite the difficulty in finding it, Suzanne remained determined and resourceful, checking various locations and even consulting with her colleagues to ensure I got exactly what I needed.
Suzanne’s willingness to help and her dedication to customer satisfaction are commendable. She demonstrated an impressive knowledge of the store’s inventory and a genuine commitment to making sure I left with the product I was searching for. Her professionalism and positive attitude turned what could have been a frustrating experience into a pleasant and successful one.
Suzanne is a shining example of excellent customer service, and I am grateful for her assistance. She is an invaluable asset to the Staples team, and her efforts deserve to be recognized and celebrated. Thank you, Suzanne, for your exceptional service and for going the extra mile to help a customer in need. Ps over 450,000 views you go girl Suzanne should get employee of the year award!!!”
“I’m so impressed with the speed of a transaction when I’ve gone to the UPS store. It’s so simple to return a package to Amazon! I’m glad for the service! Thank you!”
“Staples served me very well on my recent visit to the store. The staff person quickly took us to the areas of the store to see the items we were seeking. He explained the differences between similar choices available, and made the visit quick and easy, and at pricing that was very competitive. Thank you, Staples.”
“The staff at this FedEx location are AWESOME!!! I am constantly going to this FedEx location to print my shipping labels or mail my packages off and every need I have is always met with such an attention to detail, genuine care, and exceptional service. I felt compelled to write this review because the staff is just amazing and I can’t thank them enough for all they do to make all their customers feel welcomed and ship and receive their packages with care!!! Thank you!!!”
9AM - 1:30PM 2:30 - 5PM
1900 Brewerton Rd, Syracuse
Shipping Centers
“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
“Had to get fingerprints done today staff was very patient and helpful. They worked through some technical difficulties that took a few extra minutes and worked with a positive team effort. Would recommend them for this service if needed.”
“This was a great experience. My time was limited and I really wanted to get the package off my desk and on its way by the end of the day. I stopped at the FedEx office location on Erie Blvd on my way home. Krystal, the FedEx team member who helped me, was great. She was friendly and receptive, and took the time to make sure all the details were in order. She was also careful with the item I was sending. Thanks to Krystal for a smooth, efficient, and excellent transaction and experience.”
“This is the closest Post Office to my workplace and I love the location. Robin and Deb are very friendly and accommodating. I've even seen them use a translator app to help customers who don't speak English figure out what they need. They give directions and are very knowledgeable on everything from how to get a passport to ordering mail products online for businesses. Hey process money orders quickly and seem to get to know customers which I love. The ladies are great and if you go early there is almost no wait. It gets busy around 11am.”
9AM - 8PM
4118 NY-31, Clay
Shipping Centers
“The Staples in Clay, N.Y. has a female cashier who is always so helpful. I wish I had caught her name. She is in a wheelchair, and always working when I go during the day. Good customer service whenever I have a question or need anything.”
“This store is fantastic! Professional staff. "Danny" went out of his way to help me find an old receipt. Every time I have to send or return something they are all great.”
“I've been occasionally going to this location for years and the employees are almost always very professional. As good as it gets not just for a po but any business.”
8AM - 5:30PM
6581 Kinne Rd, Syracuse
Shipping Centers
“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
12 - 5PM 8:30 - 11AM
6499 E Seneca Turnpike, Jamesville
Shipping Centers
“We stopped at the Cyprus St. USPS for a passport appointment. We were helped by Erick. He was absolutely amazing. Friendly, helpful, and fast. This location has been helpful and served the village community for decades. Thank you Erick.”
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“I want to express my deepest appreciation for Caitlin's exceptional service at the FedEx Office location in North Syracuse on Saturday evening. Even though the office was closing in just a minute when I arrived, Caitlin took the initiative to help with my urgent 50 tri-fold brochure order. She stayed 30 minutes late to ensure everything was printed and ready for me right then, as they wouldn’t open the next morning until after I needed them. Her dedication, professionalism, and willingness to go the extra mile were truly remarkable. Caitlin's outstanding customer service made an enormous difference, and I am incredibly grateful for her support. Thank you, Caitlin, for your exceptional effort and for exceeding all expectations. Absolutely amazing experience, Thank you again!”