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March 2024 by Deb Gwynn
Great customer service. Nice plank flooring and promotional deal interest free for 12 months!
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February 2024 by jose rodriguez
Mr Chris is very professional.
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February 2024 by terry S
No one greeted me, no one engaged in conversation or asked what brought me in SO I spent $600 On Line to have 2 cabinets shipped Free to my home.
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January 2024 by David Adams
Fantastic customer service, No waiting for help. Chris does excellent cabinet layout and has great knowledge of the process. My new place to go to for these needs!
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December 2023 by christine torzon
Being an elderly widow I needed a lot of help choosing cabinets, countertop, sink, and more for my kitchen remodel. The staff at this place was so patient and knowledgeable even with my own research, they exceeded my expectations. My kitchen is yet to be installed, but they do have some high quality products that I purchased for my kitchen. There is no high pressure sales techniques at all and they answered all my questions no matter how trivial. I highly recommend you check home outlet in North Syracuse before you go to other home improvement stores. Update: my cabinets and counter top are installed and they are beautiful! Even my contractor was impressed with the quality! Now I am purchasing lvp flooring from them to finish 2 floors of my home. Best customer service and best prices on quality materials. I will always go here first for all my home improvement needs. THANK YOU Home Outlet...keep up the good work!
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October 2023 by Zach Pazienza
Excellent customer service. Chris and Jeremy are great guys with a good team behind them. Love this store
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September 2023 by K D
Employees talk to customers like We are stupid. It's ok to ask a customer if they need assistance but when WE say no, it ends. Not try to show me how smart you are. I may dress like a bum or scum but it doesn't mean you know more than me.. FACT.Bartons is a JOKE... NO DEALS HERE
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July 2023 by Annie Mwelwa
Great place, very friendly and helpful associates. They take their time to explain and help every kind of customer. They do not pick and choose. And they do not charge customers. Will be always highly recommend this store in North Syracuse.
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May 2023 by Heather Proulx
take my word when I tell you that you will not get the service from lowes or home depot that you get from these guys their service just cant beat.. i have ordered a few special order windows from them ..they are always perfectly sized and their prices are unbeatable...also I called and spoke with Chris about a window i had gotten from them that had a small hairline crack in it he said no problem just send me a picture of the damage ....1 phone call was all it took...great service and thank you Chris and Jeremy for your outstanding service you are truly appreciated
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May 2023 by Jennifer Bacon
Home outlet works with shady contractors where consumers are stuck in the middle. Contractor spoke with Home Outlet to advise them the size and type of window that I needed then I called and made payment for the window. At no time was I ever advised that this was a special order window or that it could not be returned or exchanged. My emails for confirming my order do not even say no returns or exchanges. Today I called about exchanging or returning the window as the original contractor (who ran away to Maryland and ghosted me after having me order and pay for the window that they were supposed to install) had me get the wrong size window and now they want to claim that my item was a special order and that they won’t do an exchange or return.
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March 2023 by Bryan Carlson
Friendly, helpful and knowledgeable staff! Looking forward to my next visit!
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February 2023 by James Burnham Coldwell Banker Prime Properties
Always worth checking out, nice to have options other than the couple big box home improvement giants. Since great flooring and backsplash options, I've noticed.
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January 2023 by anne torpy
We have been there several times , we’ve always had Chris help us , he’s very good and always helpful . Love this store everyone is always helpful
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January 2023 by Kiara
Although we did not buy cabinets from this specific Home Outlet, they were able to work with the one in Dewitt to help us exchange a damage cabinet. Friendly staff willing to make a weird situation super easy!
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December 2022 by Christine Osborne
Very kind people. You don't back up all the way to the building. 20 feet away from building is what they prefer and they'll off load you with pallet jack and fork lift. I would definitely deliver here again.