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November 2023 by Austin Wojtalewski
Unlike other shops where mechanics will show me the issues and be truthful about findings during an inspection. Things listed for failure on inspection wasnt listed on the overview and was pretty quick to offer a new part thats $1700. Nice gesture with coupons in the mail, but no thanks.
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November 2023 by David Louise
Excellent !! I needed a starter for my silverado. I usually do my own work as much as I can. I diagnosed the problem myself and thought it was the starter but I could nit get the bolts out. Mike's service was highly recommended to me by a coworker. I decided to give them a chance. They diagnosed and came to the same conclusion, replaced my starter and charged me what I thought was very reasonable. I will honestly recommend them. If you need any auto repairs or something you can't figure out give Mike's service a chance.
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November 2023 by Frank Muraca
If there was an option for more than 5 stars Mike’s Automotive on South Bay Rd Liverpool would have it !Highly graded customer service , automotive work 100 % complete & explained in detail , and prices are very reasonable. Mike personally called along the way while car was being cared for .It was a pleasure doing business with Mike and I will pass the word on !!Thank you , Frank Muraca
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November 2023 by Jeffrey Green
Had a tire issue...stopped in randomly....they were pretty busy but took the time to fit me in and fixed my tire! Girl at front desk and mechanic were awesome!! Hard to find in today's world!!
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November 2023 by April Spring
Just picked up my Chevy Silverado from Mike's Auto Service after getting a complete detail. They did an outstanding job. The vehicle hasn't looked this good since it was new. I look forward to bringing the rest of my vehicles in, to get this attention to detail, in the future.
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October 2023 by Bridget Eagan
As of right now, five stars!!! I just set up my appointment as a first time customer, and they gave me a gift card! Wonderful attitudes and I'm very happy with my experience so far!Update; amazing! Every person I came in contact with was kind, empathetic, and great at explaining what was possibly wrong with my car. They really worked hard at diagnosing the issue. Thank you all!Service: Tires
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October 2023 by carlosmartineztattooart
My experience today was great I’ve been in a few different places and all I can say about Mike’s Auto Service Center with just one visit is that they are Honest reliable and professional,just what we need ?.
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August 2023 by Mel Kazedik
I went there because it was a family owned business. I was told I needed $1800 in work when I only needed $400 in work took my car somewhere else had it fixed it runs perfectly fine. When I originally made my appointment, I said I would have to wait with the car because I didn’t have a ride because I lived fairly close. I was told they would give me a ride back to my house that never happened…. Definitely not a reliable place. Scamming for money to do things that do not need to be done. I will never have anything down there.
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May 2023 by Naomi
Thankful shops like this exist. The personable and friendly staff are trustworthy and kind and the mechanics are knowledgeable and efficient. Mike’s quickly diagnosed issues and was transparent and upfront regarding cost and estimates. Accommodating to my schedule, they were flexible and understanding and one time even fit me in same day. I am so glad to have found Mike’s and recommend this shop to everyone but especially to anyone looking for a place that will care for their vehicle like it was their own.
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May 2023 by Cory
I've been here a few times, and they have always been great to me. Polite in person and on the phone. Never felt pressure to get work done but was told what was suggested by the manufacturer. Turnaround time is quick, and prices are fair.
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February 2023 by TheWatergirl96 Reale
I recommend Mike's Auto to everyone that I know.They explain what they did, try to keep the price low and if you need a ride they will provide that.I have been going to Mike's for years and will continue too do so.Service: Vehicle Inspection
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November 2022 by Justin Frisbie
Every time I’ve had to call Mike’s for help, they’ve been super professional, helpful and put helping me out first and foremost, even if it doesn’t benefit them - For example, last time I called, they were completely honest with me and let me know they were backed up for a few weeks and recommended to another trustworthy auto mechanic that could get me in sooner. No wonder they’re backed up so much - They’re honestly a great local auto service center
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October 2022 by Alexis indick
I’m very pleased with the work and honesty Mike’s Auto has! They’re so welcoming especially for anxious people like myself and they try their best to keep your bill down as low as possible, which is very hard to do. Brianna is very informative when it comes to explaining every thing about how car parts work and I definitely learned a lot listening! Very good place for those who’ve bought their first car and need someone who will walk them through everything. The work that was done on my brakes was phenomenal, especially since they caused a lot of wheel shaking and now there’s no shaking at all. :)Services: Brake service & repair
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June 2022 by Racing&Beats
I recently moved to the area and drove past this place for the first time in a while and the rush of super negative memories came flooding back lol. I'm shocked to see all of these positive reviews.I took my car in for a normal inspection. About half way through the inspection the lady at the front desk came over to me and said that I needed a transmission fluid replacement. This was pretty hysterical to me as I had just had one done three weeks prior. The manufacturer recommends one every 60k miles. I said something to the effect of "that's weird because I literally just got one, let me see the fluid" she immediately dropped the subject and said something about how it must be a misunderstanding. Aka they didn't think I knew any better and were trying to scam me. Then she said my car will fail the inspection because of my windshield wipers. Shocked by this, I again asked to see this for myself. She brought me back and showed me what was quite literally a one inch tear on one of my blades that was unnoticeable. They rattled off numerous expensive wiper blade sets and I just opted for a single blade replacement with the cheapest thing they had in stock. She did not seem thrilled with this and continued to try to upsell me.Essentially this place was not happy with receiving just the cost of inspection so they worked hard to try and get more money out of me for unseeded repairs. That's the first expierence like that I have ever had at an mechanics shop. I still get angry when I think back to her telling me I needed a $150 transmission fluid change that I did not need. Just a literal bold face lie.
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April 2022 by nova shayvay
I want to highly recommend Mike's Auto Service Center for honest, quality work. I went in for an inspection and they rolled out the red carpet for me. Instead of just inspecting the vehicle and slapping a new sticker on the windshield, they really went through the car thoroughly. After they were done, Brianna, a very upbeat personality, took time to tell me some issues they found with my vehicle that I should keep an eye on because they felt within a year I would have to address them. There were no high pressure sales- super honest business. Very refreshing these days to deal with a genuinely caring business. I recommend them to everyone. Sincerely= Janene B.
