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April 2024 by deb jones
Medical product with a limited shelf life, and extremely expensive, did not arrive at the time it was promised. My aunt is **it out of luck.
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April 2024 by Stefan Bojko
Best shipping
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March 2024 by Aaron Ingersoll
Easy and staff was helpful
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January 2024 by Scott Collar
Very professional and quick service
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December 2023 by Ike Percio
Easy access for huge items, like 65 inch tv
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November 2023 by Daniel Platt
Idk how but fedex sent my package that I bought to god knows what house idk how hard it is for a company to just deliver a package to the address that I gave them last time I’m going threw them I’ll pay more money next time to not go threw them
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November 2023 by CJ
Didn’t realize this place was a dump now. Nobody’s there so you can drop your trash anywhere that’s not on the main road in. Yes, they take TVs and Refrigerators as well.
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September 2023 by Judi Rozsa
worst company ever. Waited for hours for package to be delivered that I have to sign four. Four hours and 50 minutes later it never arrived. I called in North Syracuse station repeatedly and all I get is an auto attendant, and I cannot speak to an attendant because they hang up when you ask for it. Horrible, horrible, horrible company.
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August 2023 by Christine BRUNDIGE
The employees at the counter are wonderful and extremely helpful. The people who answer the FedEx 800 number are rude and uninformative. I was trying to get some information about individual stores and was told that was unavailable; asked for a supervisor three times and was hung up on.
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August 2023 by Jack Hammer
Why do I need to come sign for a package that delivery was never attempted for?
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July 2023 by Chris Orr
Unfortunately, a customer can't chose which carrier a company used to ship your purchase and that is a huge problem.Over the last three years I have opened multiple complaint tickets with FedEx due to their inability to deliver packages to my actual home. USPS, UPS, and Amazon all use the same address and deliver packages perfectly.Every time I use their complaint system they say they will have the address corrected and ask for landmarks and identification and still have not corrected this. They don't care.
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May 2023 by Charles Simonsen
Said they made attempt to deliver. I was standing at the front door. Lies!!!!
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March 2023 by Bruce Vanderstow
Great service.Very friendly attendants.
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March 2023 by Kirk R.
Today I took the day off to receive an important shipment that was coming via fed ex. I watched the fedex truck drive by my house, and when I went to track the package, it said "Customer not available". What a lie. I'm disgusted, I called customer service and received the worst service ever. I now have to set more time aside to (hopefully) receive the package tomorrow. SELL YOUR FEDEX STOCK, this business is run extremely poorly.
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December 2022 by Andrew Hayes
Refused to call or use the intercom at my apartment building when attempting to deliver a package I had to sign for, so I could not receive it. Were unwilling to work with me to help.