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November 2023 by Sunil Nair
Great service with Patrick the other day. Came in with questions about switching plans and updating my phone - adeptly helped me navigate both while ensuring full transparency about prices, deals, discounts, etc. Walked out with new hardware that I thought was fairly priced and which he helped me set up. Altogether great experience, would definitely return and recommend.ADDENDUM: While the in-store experience had been good as above, subsequent events caused me to drop my star rating. As it turns out the iPad they had cross sold me came with a new line that they had not shared (they had stated that it would run on the same line as my cell phone, and the device itself would be discounted - obviously, I should’ve looked into this myself as that’s not a standard arrangement for Verizon). Disappointed in the hard cross sell without full disclosure. Also not picking up the phone when I called to discuss so now having to deal with Verizon customer service phone tree which is NOT pleasant.
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November 2023 by Deeparthi Sharma
HORRIBLE Service! The owner and the staff just want your money, they dont care about you! Did not even apply the promotions they promised me and I had to go to another verizon and they were able to reduce my bill by almost $200. Everytime i went to them, they just told me to call customer service. If you are thinking of going here, DO NOT.
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November 2023 by Pamela Lowry
Saeed was extremely helpful. Set up all my devices and did it all with a smile. Every customer that came in was greeted with a warm smile and treated as a vip.
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November 2023 by Lauren Cooper
I was not sure which way I wanted to go when purchasing my new iPhone. Ans Saeed was excellent while giving advice and worked on the best possible deal for us. I would recommend anyone looking for a new phone should come in and speak with him! He was great!
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November 2023 by Danielle Zambardino
My family and I had such a great experience working with Ans. He was patient with our questions and so efficient in getting us the best deal. They were out of stock on iPads at the moment so it was going to be a few days before we could pick them up but when he overheard that I was flying out of town in two days he went above and beyond by calling another Verizon store and putting the iPads on hold for us to pick up to ensure I’d have it for my trip. Will definitely be returning to this store for our future Verizon needs!
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November 2023 by William Prakope
Needed a new phone in a hurry, Ans Saeed took my call explained every option quoted the cost and within 15 minutes I was setup with a new phone, new IPad, and even transferred my old data to the new device. His price was exactly what he said it would be. He additionally discounted a case and screen protector for the new device. I cannot give a higher recommendation for a place to go to get the best deal possible without worrying about a bait and switch or headache. Completely trustworthy. Very happy customer here. A+++
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November 2023 by karen dolan
Had a very pleasant experience with MO, he was very helpful with explaining the upgrade process and helping me transfer everything to my new phone. I highly recommend you go see him.
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September 2023 by pattisellshomes
Mo was so helpful. I was in a desperate situation and needed my phone for business. I changed phone carriers and realized Verizon has the best service. I met Mo and his consistent help with my phone has been excellent! Highly recommend!
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September 2023 by Taylor Kerrane
Patrick and Mo at Verizon in NHP were beyond helpful and patient in helping me with my plan. They went above and beyond to get what I asked done in a timely manner. They made me feel relieved leaving the store knowing my problems were sorted out. Thank you! Star employees!
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September 2023 by Jeff Tattersall
I just get my new phone from Patrick he was fast and efficient. Best customer service highly recommended.
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September 2023 by Helene Kidary
Harry was brilliant! Patient, listened closely and made recommendations that steered me in the right direction, both outfitting me in the hardware I needed keeping my economics at heart. This is why I travel to New Hyde Park, even though there are VZ stores closer to me.
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August 2023 by Jada Dawns
Had a great experience…. The team at this location was very patient and helpful. Mohammed was able to set up our account and got us a great deal.
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July 2023 by jarnail singh
Safron and Mohammad were a great help today, helped me switch to business account super quick and easy.
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July 2023 by Sibi Jacob
Barry was a great help with transferring our data from our old phone to the new phone. Highly recommend! Thanks Barry!
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July 2023 by Ashli Pacheco
Barry and management were super helpful in helping me obtain my new phone. It was a much needed change and the service was great!