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“I recently found myself in a difficult situation I made many calls to TFCU and quite frankly I was given the run around until I went to the credit union location in Massapequa and fortunately I met Cheryl Jacobson and thank goodness I did she was helpful and empathetic and I feel went above and beyond and was not judge mental. She was a breath of fresh air for me. She introduced me to Ray and Anthony they too did try to help Anthony took the time to reach out to me by phone. The situation is unfortunate and I’m sure others find themselves in a similar way. While nothing resolved I do feel better having dealt with Cheryl Ray and Anthony .”
“Very efficient and helpful persons! Robert made it sound like this is the best option for my new business. Highly reco.mend at least giving National Bankcard a chance to improve your endeavors!!”
“My visit at Suffolk credit Union was amazing. It was the best bank visit I have had ever everything was explained to me by Christopher Drago simply. I highly recommend him for all your banking needs ?”
“I've been banking with the bellmore branch for over 10 years and they feel like family from the manager on down the line. It's one of the rare experiences nowadays where you feel like your bank is there to help you. I don't know why people use commercial banks when this option is available. All the branches are better than commercial but I go out of my way when possible to go to Bellmore. Island Fed should use Bellmore as the model to emulate. Kathy ,the branch manager, is the most helpful person I've ever experienced while banking.”
9AM - 6PM
1033 Fulton Street, NY-109, Farmingdale
Banks
“We have been banking in the Farmingdale branch for years and Justyn and Jonathan ALWAYS do everything and more to accommodate and help us every time! Thank you!”
9AM - 6PM
41 Station Dr Building A, Wyandanch
Banks
“I cannot begin to describe the level of support and excellence you receive as a customer @ Wyandanch......Carlene and Brian they honestly are so welcoming and eager to assist with all banking needs. I can never get out of there I just enjoy them so as do other customers I've witnessed interacting with the bankers. They are truly the Best!”
“Cheiris Gilmore-McKnight and her staff at Apple Bank are the most knowledgable, thorough, and attentive bankers I have dealt with in years. She patiently answered questions and concerns, while fully informing my parents and me of the risks and benefits of the products being offered. Fair, no pressure discussions throughout our meeting. Happy to be doing business with Apple Bank, but more importantly at the Babylon Branch with Cheris and her colleagues.”
“Came in with my 97 year-old mom. Cierra Carter helped us set up a CD and answered several questions, some of which required some research. She was EXCELLENT in all respects. I asked her for her business card so I could provide feedback to management at the credit union.”
“Maria has been a huge help over the past 10 years, from personal banking to auto loans. They are experienced and knowledgeable and friendly. I don't bank anywhere else.”
8:30AM - 5:30PM
395 N Service Rd #407w, Melville
Banks
“Chuck is a great asset to your business. He realizes the importance of the human to human relationship in business. His competence creates a smooth customer experience. For these reasons I would chose Charles Collins again and again above many others.”
“I was attended by a very sweet lady named Melanie that made everything very clear and understanding. Dont waste my time with unnecessary information and provided anwers”
8:30AM - 5:30PM
395 N Service Rd #407, Melville
Banks
8:30AM - 4:30PM
260E RXR Plaza, Uniondale
Banks
“It is my goal to give positive feedback to Vice President and Manager, Michael Genova, without revealing the details of my personal dilemma. What happened to me was embarrassing, confidence shattering, and put my trust in my own decision making ability in question. Sharing my story with Michael was a great help to my overall disposition. He listened, and never judged me in any way. I felt my anxiety decrease. Michael helped me by setting my sights on the present and making necessary changes to my Flushing and other accounts. He provided me with great suggestions. Some of the suggestion included: filing a police report, file a claim with the company in question's Fraud Department, change all passwords, pay bills with credit cards, remove auto pay, lower my balances in my accounts and open a secure CD account. All of these suggestions were explained in detail and I followed much of his advice. In closing, Michael Genova gave me exemplary customer care. He is highly professional and I recommend Flushing Bank to anyone who wants individual personal care.”
8:30AM - 6PM
4126 Merrick Rd, Massapequa
Banks
“Just had to have my card replaced and do some other banking. Austen was my teller, and he could not have been more helpful. Extremely professional, and personable. Thanks!”
“I always have a great experience at this bank, everyone is so nice & friendly at the Hicksville location. Today I went here because I noticed charges to my account that were not from me & John M was so incredibly helpful. He spent about an hour with me & called the fraud department to dispute the charges & gave me so many helpful tips on how to protect my card info from being stolen. Super nice guy, super easy to talk to, funny & extremely helpful! Thanks again John!”
“Visited my Bethpage branch on Monday(5/13/24). Their representative, Angela Sapochetti, was so pleasant and very helpful. Her efficiency and professionalism made my banking experience smooth and enjoyable. Thank you, Angela.”
“Always excellent service, caring and down to earth. By far my favorite bank. Most recently Thomas F. and Angelica S. were so kind and helpful in assisting my Mother and I with a very important and difficult family matter.”
“Brendan is a friendly, professional, & knowledgeable representative. Prompt appointments & addressed all requests to help make the most of our banking at BFCU.”
8:30AM - 6PM
540 Jericho Turnpike, Syosset
Banks
“I had a great experience at this TD Bank. I wanted to write this review because the worker Leslie was so efficient, professional and kind! Thank you for your help!”
“We opened an account yesterday and the person who helped us was wonderful. She was very knowledgeable, courteous, professional and pleasant. She provided us with all the information we needed as well as being quick to complete the task. We are looking forward to working with her and the others at Bethpage. Thanks”
“Marianita was so kind, helpful, and personable. I don’t usually come to this M&T bank because there are closer ones to me but this might be my new branch after the service I received. Thank you so much to Marianita.”
“Brandon Miszke at the Levittown branch surpassed all expectations while helping to open an account for us. Friendly, helpful and incredibly thorough. BFCU is fortunate to have him! Thank you for your excellent service!”
8:30AM - 6PM
391 Jericho Turnpike, Jericho
Banks
“I’m 18 and just got my first debit card. My sister and I were helped by Glenn Michael on two separate occasions and he made the process quick and easy. He is very polite and helpful. 10/10!!!”
“We opened an account for our teenage daughter. It was a really good experience for my daughter. The person who was helping her to choose the right account was very knowledgeable. She explained how everything worked and made sure our daughter feels comfortable and well informed. A few days later, we were registering the online-banking​ and again had to call the bank to walk us through the process. They made it easy and stress-free.”
Open 24 hours
378 Jericho Turnpike, Syosset
Banks
“I would like to write a review specifically for the banker MeiYee Tam! She was so wonderful! So patient and kind! She explained everything in great detail! She was very clear with everything and was able to answer every question i had. Would go back to this bank for her!”
8:30AM - 6PM
1100 Old Country Rd, Plainview
Banks
“The best thing I like about the TD Bank location is that they have sort of like a drive-through machine problem is that it doesn’t always work having said that the best thing for the ATM machine of TD is that it can give you multi denomination currency so you don’t have to Carry $20 bills always it gives you 50s as well which makes it very convenient sometimes.”
“Very nice location. Small, clean, well lighted interior. Drive through lanes available. Never have to wait very long to be helped by the regular staff, all of whom are friendly and eager to please. Plenty of parking out front.”
Open 24 hours
15 Old Country Rd, Westbury
Banks
“At this bank everyone great, always helpful, accommodating and friendly. Love my girls Mia and Ilene the best tellers ever. They are always smiling and personable, I look forward to seeing them. They deserve a raise.”
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“Lev Shulman was awesome, changed a negative experience into a positive one. Hey Chase when are you going to update your ATM’s? Lev you were awesome thanks for the exceptional customer service…Mrs Christoffersen Levittown”