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“The girls at my bank ROCK!!! They take great care of me and my money. Something looks phishy they're on it. I look forward to going to see them every day... Thank you ladies for making feel like not just another customer but kinda like extended family ?? ❤️”
“Pioneer bank in wynantskill is the best bank in the area. I have been a customer for almost 20 years and they are always so pleasant and professional. I have had several banks over the years and pioneer bank is the best by far! I recommend this bank to everyone.”
“It is December 13th -- right around the corner from the holidays. I lost my job end of October. I had gotten a bit behind and to make a long story short, Stephanie at the Delmar branch was kind, generous and understanding and legitimately helped me out in several ways. I have since gotten a new job, but without asking twice Stephanie went above and beyond and did the max of what was allowed. Thank you so much, I hope you see this or it makes a difference somehow.”
“Everyone at my location always goes out of their way to make the banking experience as easy as possible. They recognized me from my second visit on and take the anxiety out of going to the bank.”
“The pioneer Brunswick branch is always helpful. The people working there, take time for you . They help no matter what the problem is. Christina Ellsworth, the assistant branch manager help me get out of a money scam and walked me through how to take care of the problem. She was so nice and helpful.”
“There's a worker in there named Bobbi Royal. She is absolutely ? amazing. She goes above & Beyond to help you. I been to a lot of Chase bank location from NYC through out upstate. But Bobbi Royal was the most helpful person we ever encountered.”
8:30AM - 12:30PM
384 Bender Ln, Glenmont
Banks
“Superb customer service, thank you for all the help today, Debbie (11AM). I will be coming to this branch from now on. You were considerate, empathetic, and knowledgeable on a recent policy change (requiring account # from co-op shared branch credit unions for deposit). Very appreciate of the quick, friendly help!”
“I financed my new truck through bravest credit union and they were great. They have by far the best rates and told me if I ever needed anything to give them a call and true to their word someone always was able to help me out. I would highly recommend using them.”
“Madison is AMAZING! Great customer service skills, a personal friend of mine who recommended me to a coworker for my financial advisor. The whole office is super friendly and helpful, absolutely thrilled to be in contact with them.”
8:30AM - 12:30PM
799 Hoosick Rd, Troy
Banks
“I cannot express my satisfaction enough at the tremendously pleasant, easy, and efficient experience I had here. I made an appointment with Matthew to buy out my car lease after Wally's Volkswagen tried to over charge me $2,000.00. Matthew got me a loan for the exact amount I owed, at a very fair interest rate, and had me back to my regular life activities in under an hour. What started out elsewhere as a stressful process was made stress free and even enjoyable by CAP COM's employees. I am beyond grateful.”
“Citizens has been a Godsend to me at times. The staff at every location I've visited have been very professional. I've been with this bank over 25 years now and I wouldn't change a thing.”
9AM - 1PM
1 Johnson Rd, Latham
Banks
“A thief stole my check out of a mail can in front of the post office. He "washed" my check and made it payable to himself. Luckily, Trustco sensed something and called me to see if I did write it to him. I had to close my account and open a new one. They were extremely helpful professional and courteous with this awful situation and big shout out to Alex & William for everything!”
“This is my branch and Michelle the teller is why I drive just for this location. Josh the customer service rep isn't here any longer, which makes me sad but Michelle is and again she is the best. She keeps that small town personal touch her at this branch. Now I can't say the same for other branches but here........again....personal.”
“This is one of the best banks that I have been going to for the past 9 years my favorite people over here are Iris, Elsinore, I have known them ever since I’ve been banking here and the best thing about them is, they always treat you like family and make everything easy for you they are very kind hearted and trust me if you have a small chat with them you’re always going to wanna go back to talk to them thank you for doing what you guys do for me ❤️”
“Great place to do business with! Called up minutes after test driving a car on a Saturday and had the loan process started. I was able to take delivery of the car the same day! Ryan is Awesome and great at what he does!”
“Excellent personal service. They used to have longer hours prior to the pandemic. I wish they would go back to the longer times they remain open. But, like everything else, it is difficult to hire more workers. It would be nice if they added another branch closer to my home.”
“I had the pleasure of working with Tony Kelley on a recent loan. I don’t think there is a better banker out there! He was over the top responsive, did things behind the scenes so I didn’t have to, & answered every single question I had, day or night. Not only did Tony restore my trust in bankers, but he made me a HUGE fan of Trustco Bank! Look no further for your banking needs.”
“They're fine. They're a pretty small bank, so don't expect an online banking experience like BoA's. But the customer service is good, and I got a good deal on a mortgage by staying in the neighborhood.”
8:30AM - 12:30PM
89 Miller Rd, East Greenbush
Banks
“The BEST credit union that I have ever used.
Fantastic options for checking, savings, CDs, credit cards, etc. And, none of the ridiculous fees and rules that commercial banks charge.
The staff is WONDERFUL- very helpful and nice.
I couldn't be any happier with a bank!”
9AM - 1PM
125 State St, Albany
Banks
“A great bank and a well-known company, represented by Chris, who received me with great warmth and splendor
Like Chris, whom I would like to meet to explain the details of your banking transactions, thank you from the bottom of my heart”
“Since opening up my business account here they have been nothing but helpful Patty and Ashley are awesome they really bend over backwards for me I look forward to doing business with Saratoga National for many years to come.”
9AM - 12PM
820 2nd Ave, Troy
Banks
“All of the employees are extremely nice and willing to help you out. They get through the transaction as quick as possible while always upholding customer service.”
“This Bank has done everything that I have asked from them and more. I had problems with a company and they took over and reconciled it they are "GREAT"”
10AM - 3PM
9 126th St, Troy
Banks
“The branch manager has always been very helpful. I’ve used the same bank for the last ten years and this new manager is more involved with his clients then ever before.”
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“Been with Pioneer for over 11 years. This branch has a really y good staff. Also would like to see if they can get the ATM that goes as low as $5 that you can take out of your account at one time.”