{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“I was bringing in an awkwardly large package for shipping and the male clerk on duty that day was very helpful - came right to the door and took the package from me to ship. He could see I was struggling a bit! It's nice to know that there are some employees who care enough! Thanks to him!!”
8AM - 7PM
1029 Lyell Ave, Rochester
Shipping Centers
“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”
“Staples is my to go to store! I was able to get an ink stamper that was $50 less than other companies. The staff is amazing and goes above and beyond to assist you.”
“The employees who work at this location are so kind, helpful, and patient. They are lovely every time I drop off labeled packages or have a return. The new (younger male) worker is not as friendly and knowledgeable yet, but I assume that is due to being new!
Personally, I recommend purchasing labels at home, or through a selling platform. The workers have no say- the prices will be higher in store than with e-commerce discounts. To be fair to negative reviewers, the prices in person can be quite high! The workers cannot adjust or change the shipping prices, and they have wonderful customer service.”
“It was a great service. The woman there was reasonably fine, but the guy receiving packages aroind 4:00 PM was exceptionally kind and helpful.
Update (July, 2024): They have a awful communication among their organization.
Their Call Center told me that they were certain that at this location they could help me to copy some documents before sending them, and that the only location didn't have a way to assist with that were the ones inside another business.
So, I the first time I went just to waste my time. I had to go elsewhere for the copies, and come back later.”
“My overall experience at this location was stellar. From Juanda to Angel being patient and professional, I got what I needed in an expedited time frame. Trustworthy with their commitment to good service and great products. I needed good quality notecard size flyers asap and I went in on a Friday night before closing and the order was ready for me by 9AM. They helped me with my file in person at the counter, and it was a great experience.”
“The staff at THIS location, are friendly, knowledgeable and take care of their customers in a timely fashion. They work diligently to provide the best service possible. I drive out of my way just because of the reasons stated.”
“Overall experience was good. Juan was my driver/deliverer. He attempted to deliver my elliptical (452 pounds) and it was on a skid and became stuck on the liftgate. He had to come back the next day to attempt again. It was placed on another skid and he was able to successfully deliver it safely off the truck. I don't know who put it on the skid, the seller or the shipping company but it wasn't properly assembled. Overall I recommend this company but use your judgement and take a risk. Personally I think they're understaffed and could be difficult to get heavy things off their trucks. Less was super nice, he offered assurance that my item will be delivered safely. Which it was, I just think their drivers are understaffed, underpaid and don't have enough training.”
“Convenient location, easy to access, park and leave. This location never seems to be crazy busy for me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.”
“Helped go out of their way to print of fliers of a missing childhood friend of mine. We ended up finding him! Thanks Mike. Great business and kind hearted people running it.”
“I was just in there today for my first time as I just recently moved and the guy was very polite and nice and didn’t take him long at all was in and out of here within 5 mins!”
12 - 2AM 9AM - 11:45PM
509 Portland Ave, Rochester
Shipping Centers
8:30AM - 5PM
116 W Main St, Rochester
Shipping Centers
2 - 5PM 10AM - 1PM
525 Thurston Rd, Rochester
Shipping Centers
“I live right down the street, and i believe people are Miss understood, the lady is very polite and professional at her job, and to her, i wanted to say, thank you for everything you do.”
8:30AM - 5PM
4455 Lake Ave, Rochester
Shipping Centers
“ðŸ‘Wow! Uncrowded, super clean, ultra-friendly and superb parking facilities. Charlotte = One of the finest postal gems in Rochester. You will feel welcome here!”
9AM - 5:30PM
1900 S Clinton Ave Suite 25, Rochester
Shipping Centers
“One of the better post offices in the area although, the line can get long at times. But not always. A great place for your post office box because the lobby is open 24/7.”
“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”
“After a rocky start and our mail being delivered to the wrong address on a regular basis I have to say our "Newish" mail carrier is doing a FANTASIC job here on Long Acre Rd. He is the BEST! Thank you so much for taking the time and caring that our mail is being delivered appropriately.”
“My interaction went great! The parcel arrived from Sweden in seven days. At the time of delivery I was not at home, they left a notice, after which I had to go to the department. Everything in the department was fast and friendly. The staff are polite and attentive”
8:30AM - 6PM
3245 Latta Rd, Rochester
Shipping Centers
“Nice post office near the Latta Road Wegmans, making it very convenient! It's bright and big! Employees are always willing to help me figure out exactly what I need, lots of options for letters and packages!”
“I’ve come here multiple times and chatted with Sydney who is by far the most polite and helpful worker ever. Extremely knowledgeable and kind. You can tell he takes great pride in his work. I don’t say this often but is honestly a perfect example of great hospitality and customer service!Sydney you are wonderful!”
9AM - 12PM 2 - 4:30PM
376 Lexington Ave, Rochester
Shipping Centers
“Artist Rick Muto painted a mural on east outer wall of post office building commemorating community's history. The Garden of Peace and Life is here, maintained by community volunteers.”
“There was a mishap with the zip code for my package causing is to be misplaced but an employee named Mike came through by going above and beyond to search the warehouse and find it for me! HUGE shoutout to Mike!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I just dropped off my package there for shipment, and I was given good customer service! The person I worked with was no stranger to hospitality. I asked for a paper and pen as I didn't have the shipment address written down on a paper. He didn't acquiesce like some people at the busy shipping locations would.The interior was inviting, and the scent in the air was from an incense. Don't let the store front fools you, and parking is plentiful. I came here as it's the nearest shipping facility, and I'd definitely come back again for the convenience and to support this local business. Every time I go to a FedEx store, there's always a long line or the employee's not at the register, still dealing with the printing stuff or other packages.”