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July 2022 by Christine Kensinger
Always love shopping at Wegmans… Everything is always fresh and nice and neat… Helpful Employees. You pay just a few cents more but it’s well worth the trip and the products that you buy. That is my go to store for pretty much everything
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April 2022 by Maurice P.
Wegmans has great produce, Alitalia higher prices although you get what you pay for Good customer service most of the time. Great subs.
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January 2022 by James S.
I primarily go to Wegmans for their dairy (eggs, milk, butter and cheese). however on occasion I will pick up other items, that is, until now. I've discovered a pattern. On 3 separate instances, I've purchased flour, corn muffin mix an dry pasta (specifically orecchiette pasta in the sealed paper bag). All 3 of these items have had bugs in them. I have bought flour before and found bugs, threw it out and bought elsewhere because I needed it right away. Afterwards I purchased cornbread mix in the small blue and white box. Same thing, bugs. then today, I opened a new sealed bag of pasta and dumped it in the boiling water. Floaters, looked a little closer and yep, bugs. NO MORE DRY GOODS FROM WEGMANS FOR ME!
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November 2021 by Ron Held
My wife had a minor problem with a curbside pickup item.She called and spoke to the manager Isabella who was so pleasant and not only made it right ,but sent along a beautiful bouquet of flowers.Now that's great customer service!
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December 2020 by Suzanne S.
I always g9 to this wegmans and I still think it's the best places for groceries in the area, but in the past few years I have seen a definite decline in the shopping experience. First off the produce area is very hard to move around in. It's extremely crowded and hard t9 move a cart around in, it's the part I dread about shopping. Secondly if I have to go shopping past six at night they are out of everything, basic items that they should have on hand. They don't restock nearly enough throughout the day. Lastly shopping online has been an investing experience. I have has some great instacart people and some not so great. Overall it's been better more then worse so understandable, but the website is horrible for it. It is slow, so slow, so bad I could easily shop quicker in the store then on my computer. They say they are out of things and I have stopped by the store and they have them in stock. Skip the delivery and wear a face mask and brave the store, because the website is that bad.
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December 2020 by Ron W.
I do the weekly shopping for our household. There are two locations of their major competitors closer to me but I still choose to shop at Wegmans. I think that many have the misconception that they are more expensive but I find that their prices to be much cheaper than their next major competitor in WNY. I shop for both my mother and myself. For convenience reasons I shop for my mother at their competitor while she is at a monthly doctor visit. Doing this gives me a first hand look at the price differences. On occasion I've been appalled at how much more an item can be at the other store. I've found Wegman's to be very responsive to customer comments. I've had two occasions to correspond with them and on both occasions my concern's were immediately addressed. One time I commented about a BBQ rub that had been absent from their shelf for several weeks. Their distributor contacted me withing a few days of my E-mail and insured the product would be back on the shelf and offered to hold some of the product aside for me. Their produce is very fresh and their choices are plentiful. They have a large selection of organic produce as well as non organic. Their produce employees are always working diligently to keep the shelves stocked and are available to answer questions. On my last trip a fresh herb I was looking for was empty. I approached an employee who immediately apologized and returned within a few minutes with a fresh box and let me choose before she restocked the shelf. Her overall response and demeanor was what inspired me to write about my Wegmans shopping experiences. I like to put a cheese board out when entertaining. Wegmans cheese department is amazing. Wegmans has their own climate controlled cheese caves in Rochester, designed to replicate European suppliers' aging techniques. This gives an amazing assortment of the freshest available cheeses to choose from. I really enjoy seeing my guests indulging on the varieties of cheeses I've put out for them. Their staff in the cheese department is very knowledgeable too. I've asked for recommendations at various times and they've always come up with awesome choices. They've let me sample the cheeses to confirm it's what I want. They have an awesome bakery with many tempting choices. I will occasionally get something to serve for dessert on Sunday when my children and grandson come for dinner or when entertaining friends. Everything I've tried has been a hit. DiCamillo bread is very popular in some areas of WNY, in particular Niagara Falls where the DiCamillo bakery originated. I used to make a separate stop at the DiCamillo bakery to get a loaf of Italian Bread. That was until I realized the Niagara Falls Wegmans sold it. Frequently I've gotten a loaf so fresh that it is still warm. I think that their biggest asset is their employees. I'm there on a weekly basis and have had several interactions with various employees. All of them have been professional and cheerful when dealing with me. If you ask where something is you get more than "It's in isle X", they take you to the item to insure you find it. Shopping can be a chore but shopping at Wegmans makes it less of one and can even be enjoyable.
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November 2020 by Todd Lunge
I placed a large order for catering but there was a mix-up on when order would be ready. The team jumped into action and made it happen. Great job!
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November 2020 by Mike S.
The area is sadly filled with crime. I know multiple people who have been approached aggressively in wegmans parking lot being asked for money. When told no, the others get aggressive and sometime physical. Multiple people were mugged in the parking lot, purses stolen out of the carts while in the store. This location NEEDS security to keep there shoppers safe in both the store and parking lot. When talking to workers they say this type of stuff happens often and are not surprised when hearing these things.
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October 2020 by Mark Mitchel
sub shop desperately needs to get it together, past few times weve gotten subs they have been completely wrong missing toppings wrong meats missing condiments.. frustrating because i know their subs are amazing but this is turning me away quick and to order else where. as u see in the pic there is no turkey no bacon and no honey mustard instead they gave me double plain ham..
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August 2020 by Selena Medarovbernardo
great for shopping and eating
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August 2020 by Kathy Johnson Sofield
Amazing variety in all departments
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July 2020 by Larry J.
This location has a rough crowd. I try to err on the side of caution and avoid this location at all costs. Take the extra 15 min or so and drive to the Amherst location. I highly suggest you don't go to the military road location alone.
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July 2020 by Antwan M.
Wegmans is the Spot! The staff are always friendly everything here is guaranteed fresh, they offer so many variety of products even down to their own line of products. The prices are somewhat reasonable depending on what your preferences are. I'm a huge fan of the subs they offer, as well as the little premade meals they have prepared. The big soft baked cookies they sell are also delicious. Wegmans is and will always be my favorite. Definitely recommend hitting up a wegmans for so guaranteed fresh food and good service.
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June 2020 by Jurel H.
Typical Wegmans..I feel it's on the smaller side, of the ones I normally go to. But they always have what I need, and the shelves are always pack. The layout of the store is pretty good, and it's not difficult to find what I need.
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June 2020 by Alex L.
I find myself coming here every now and then for some products. I'm a fan of their carbonated fizzy drinks, the La Croix style ones. Ginger is probably one of the flavors I like. The fresh produce here is consistently good as well, but on the pricier side compared to store's like Aldi's. There's been a number of times I've gone here for specific items, that although available at other stores, were not available here. Overall, I'm not a huge fan of HUGE grocery stores and like the smaller ones. Wegmans has been doing a great job during COVID-19 though and keeping everyone safe, so I appreciate that and hence the extra star. I do wish they would keep some of their more specialty items more consistently stalked so when I find myself here on the odd occasion I don't go to Aldi's, I find what I'm looking for.