Tops Markets is a clean and well-kept store that offers a good shopping experience. Customers appreciate the helpful staff and the well-stocked, organized shelves. The store is convenient for quick trips and often features good sales. Many shoppers enjoy the deli, finding the sandwiches tasty, and note that the store usually has what they need, with items being restocked if not available on the first visit. However, some reviews mention the store's small size and limited options, especially in the produce section. The store's setup is generally good, but during busy times, such as weekday evenings, there can be long lines at the self-checkout, with limited attendants available. Customer service is mostly positive, with friendly employees, although a few mention encountering staff members who appear unhappy. Overall, Tops Markets provides a pleasant shopping environment with friendly service, though it can be crowded during peak hours.
Enjoy shopping at this Tops. Their staff is extremely helpful! When this Tops doesn't have what I'm looking for, it's there the next time I shop. Except for one (1) item and that is Cabot Plain Yogurt. The store is very clean and well-kept. No fallen articles in the aisles and shelves are well-stocked and in order.
July 2025
Great bonus card values. Store was neat and clean.
December 2024
Good little Tops market in Niagara Falls NY, less crowded than the other stores in the area, old style grocery shopping.
