“Was from out of town and got a flat due to construction. They patched it and put it on for us. They were beyond reasonable with their rates. They made what could have been a damper on the vacation a small bump in the road.”
“Great customer service. They are friendly and helpful. I called, my requested item, rain window gutters for my Toyota Rav4, wasn't in stock. They ordered them, had it in the next day and cheerfully installed them for me...no charge for installation!! Halleen's will be my go to place for anything automotive!!”
“Had something in my tire on a Sunday. No place open or able to take a look. Stopped into Mavis and they were able to take a look at my tire and replace it within an hour. Staff were very friendly and helpful.”
“This team went above and beyond to help my family on Christmas Eve when my mother’s car broke down on the way to visit us. Could not thank them enough for the care and attentiveness that they provided in getting her car back to working order in a timely manner in the week following. Very kind and polite.”
“Gene was excellent. Called early on a Sunday morning. Was able to catch him. Had great price on the tire and installed it back on the road in a flash. Highly recommend this gentleman go see him. Thank you again Gene. I appreciate all your help. Hope you have a great day.”
8AM - 4PM
4th Ave, Niagara Falls“I tell you I love this store and it’s staff . I would like to Thank Tyler for the wonderful job he does. My Mother’s Day bracelet broke and he went above and beyond to have another one sent to the store. He called gave up date and let me know when it came in all hearts and smiles for me ❤️”
“Excellant helpful friendly, knowledgeable.Excellant timely help in a difficult situation.For a Canadian motorist,manger/ owner was very helpful in a difficult situation.Made us feel that we were not taken advantage of...Thank you... I would rate you 10 stars.”
Open 24 hours
220 12th St, Niagara Falls“We called Charles about a flat tire and he arrived prepared to repair my tire but ultimately had to replace it. He was very professional and friendly and charged us a very fair price! I would absolutely recommend calling Charles for all your tire needs!”
9AM - 4PM
9340 Niagara Falls Blvd, Niagara Falls“very very awesome place to take your vehicle to gentleman was on top of everything very friendly was a very friendly atmosphere and they are very much on top of”
“Despite saying my government name incorrectly multiple times, I would use them again in the future. They were able to diagnose and repair my vehicle within two days. I greatly appreciate the mechanic taking the time to explain everything and answering my questions. Also the price was very reasonable for my repair. Cash and credit cards are accept here.”
“Ordered tires through store website, chose tires and was given out the door quote online. Scheduled appointment, unfortunately tires ordered needed one day to arrive. Was called by the store and rescheduled the following day at 8am. Must say these guys were amazing, top notch honest. Couldn't do alignment as needed an outer tie rod. They charged me exactly what was quoted. Great product, great team I will buy tires there again for sure. Way to go guys keep it up.”
“Dunn Tires employee's are very customer service friendly. They are fast and offer alot of extra things if you buy tires from them which I didn't know. Making appointments online is helpful.”
“During my recent trip to New York, I encountered an unexpected hiccup that could have easily turned into a major roadblock. On a Sunday noon in Buffalo, I found myself with a flat tire and a sense of helplessness. After visiting several tire shops, I was on the brink of despair as I struggled to find a replacement tire. However, my experience at Firestone Complete Auto Care turned this potentially stressful situation into a shining example of exceptional customer service.The standout star of this story is the manager on duty that day. His dedication and willingness to go above and beyond truly made a difference. Despite the challenging circumstances, he remained patient and determined to help me find the right tire for my car. He called another shop and guiding me through the process, making sure I was well-informed and comfortable with the decisions being made.In a world where exceptional customer service can be hard to come by, my experience at Firestone Complete Auto Care was a refreshing reminder that outstanding individuals can make a real difference. Thank you to the manager and the entire team for turning a stressful situation into a positive memory and ensuring that I could continue my journey with peace of mind.”
“Can’t say enough about John and the staff at Premier. They’re just the best. Always there to help in a pinch, and they are as honest as they come. Never, ever have to worry about them trying to push me to do unnecessary work. They have even given me a ride to work when I had to drop off my car for service! Having an honest mechanic is an absolute must and these guys are the greatest.”