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March 2024 by Miss7sixteen
This POS place has had my sons ps5 since 1/12 for an hdmi replacement was quoted 7-10 business days I even didn’t count the snow days and every time I came 3x they were actually open. There is no number to contact anyone and if I don’t get my sons console back I am calling the police and telling them you stole it!! Idc if it’s fixed at this point just give it back I’ll go somewhere competent enough to actually have a phone number or that actually opens their store!! If I could give you 0 stars I would this is bull!!!
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January 2024 by Kitana Peeples
This place literally only opens when it wants to. There’s a reason why there’s no posted hours on google; because they don’t feel like opening. It’s 1 pm on a Saturday, just terrible
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December 2023 by Lilah Geiger
Came here a few years ago and purchased my GameCube with some accessories and a few games. Price was very reasonable and the workers were all nice. There was a huge selection of games for what I was looking for. Prices for games were kind of high but they are hot commodities now lol so I understand. Ever since that day, I have tried to return many times, some trips even bringing friends, and they are NEVER open. I am extremely disappointed. I was so excited that I discovered this store but now it’s pointless since they don’t even really run.I am now left to go to the one on Sheridan Dr (which what I was told from their workers in Amherst, is not even the same franchise. I was also told some pretty nasty things about the owner of the NF store. Apparently the NF store is its own franchise so there is no correlation between the two). Sheridan doesn’t have as good of a selection as NF! I wish they would actually open with regular hours!!! I’m sure they could find workers and they would make great business!!!!
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October 2023 by Mario Loaiza
Drove all the way here from Buffalo. It's 1pm and they haven't opened yet. Lame.
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August 2023 by FRIM
Very unmotivated to help, I waited around 10 minutes for them to ring me up And they were still playing magic gathering. I just left early
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May 2023 by Richard Wade
My last few trips to this store have been very lackluster. They seem to only cater to Magic The Gathering and Pokemon cards now. The used video game selection is poor. Many titles are overpriced. I've tried reserving new games here, mainly because I want to support a small business. They apparently don't do that anymore.As others have stated, the hours are very spotty. It could be 1pm and the store is closed. but open at 10 am the next day.
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April 2023 by Tim Osher
You claim your business is open 24 hrs but let's be realistic here. I have driven past the store countless times between the hours of 11am and 8pm and the store is closed, lights off, door locked, Yet at 1130pm that same night u are open for majic, pokemon, etc. I guess u don't want the business during actual business hours
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March 2023 by Mr. Mark
The store only opens when the owner feels like it. Don't believe the posted hours. 10 minutes and nothing. Day wasted
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January 2023 by Jon Freeman
Always has great games too choice from
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May 2022 by Leighton Poland
Pretty sure it's closed. I've been trying to call the location and go there for the last 5 days now, and nothing. No one answers phone, everythings shut off and blocked up.
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April 2022 by Adam EL
Excellent friendly service, tons of magic cards, Pokemon, Yu GI oh, tons of retro games, 3ds, Gameboy etc. Great store!
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April 2022 by Nadia White
Excellent customer service. Store owner went above and beyond to get me the products I needed.
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March 2022 by Courtney Hapeman
Brought a console in to be fixed on January 24th, it is now march 14th with no calls, updates, etc. I called the other “Oogie Games” location in Tonawanda and they explained to me that the Niagara Falls location is no longer affiliated with the actual Oogie Games, apparently they were suppose to change their name and information awhile ago. Just want my console back.
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March 2022 by Christopher Swartwood
This place is awful I’ve been here twice in the past few months and it’s never open! I live 45 mins away and both times the website says the store is open and doors are locked lights are off! Nobody ever answers the phone either!
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February 2022 by Buffalo Retro
This place is okay when it’s open. Which is nearly never. Also when you call to see if it’s open to save yourself a waste of an hour drive they will let it ring forever and then hang up. It’s a pretty poor way to run a business.
