Northwest Bank
BanksHours:
4381 Military Rd, Niagara Falls NY 14305 Hours
About Northwest Bank
Northwest Bank has served communities for over 120 years, helping people achieve their financial goals through banking, borrowing, investing, and planning. With locations in Pennsylvania, Ohio, New York, and Indiana, the bank is known for its caring approach and commitment to clients. Customers highlight the excellent customer service provided by staff such as branch managers, tellers, and other team members. Many describe feeling valued and welcomed, often greeted by name and treated with warmth. The bank maintains a small-town feel, fostering a family-like environment. Staff members are praised for their helpfulness, professionalism, and genuine care. Despite some negative reviews, the majority of customers express satisfaction and happiness with their banking experience at Northwest Bank. Overall, the bank is appreciated for its dedication to clients, personalized service, and community focus, making banking a positive and trusted experience.
Most Recent Reviews
February 2024
I’ve been treated wonderfully here and Tanner is the goat. I don’t know what all these negative reviews are about but I suppose it’s true that the loudest voices are the most heard. (and the loudest voices are usually the ones that are complaining)
September 2017
They have the most friendly as people of any bank around
May 2016
The manager Lisa @ this branch really made my experience with First Niagara today do a 360. I appreciate the ease off of the stress I had to deal with today bouncing back and forth with 3 representatives.
More Comments(14)
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