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December 2023 by Joseph Ihus
They had to order my part and It would have been a prepay shipping requirement, so I ordered my part and had it shipped to my house for same price but the $10 part cost me $20 total to have it shipped either way.
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September 2023 by Jeffrey Stahlman
In and out with great service..
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July 2023 by Harry Rezzemini
Had what I needed in stock at a fair price.
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July 2023 by Michael Mckenna
Went to auto zone for a part and was given the wrong part. Asked for a refund and was given a hard time. Subsequently went to NAPA and was given the right one. Lesson...go to NAPA first and you will ALWAYS be given the right part the first time.
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July 2023 by Dan Ziffle
Very nice
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June 2023 by Howard Wendel
I stopped in and needed help with getting parts for my car and Chad the manager was very helpful. He made sure l had everything l needed to complete the job.
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February 2023 by Terry Mayo
We have been doing Two way radio work for NAPA stores across Central NY and Western NY for over 10 years. We took care of the radio system move from the old store to the new one and this new store is huge I have never seen so many parts in a store, if you need parts in Niagara County this is the place to go and their 9 delivery vehicles will get them to you quick.
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August 2022 by Duane Hawkins
Had what I needed that other part stores did not
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June 2022 by Michael B. Stuart
Very helpful. Had parts and pointed me in right direction.
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November 2021 by Nick Ligammari
Never had any issues with parts they supply. Also very friendly staff!! I bought top of the line advance auto “wearever” gold cermanic brakes and they sucked so bad I pulled they off under 2k miles. Went to Napa and got semi metallic brakes and what a difference!!! Napa’s brakes were half the price but 100 %better. Will always go to Napa for my parts need !! Also they have almost everything in stock or next day !! Thank you!!!
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September 2021 by Alan Raymond
This Napa has to be probably the worst parts store in 50miles.. I ordered parts from prolink at my shop today with a customer waiting in my shop for me to call the store an hour later and for them to tell me that their driver was late to work (which this wasn’t the first time this has happened) and it wouldn’t be another 30mins until they got to me... then later today I come in instead of ordering and the parts that prolink said they have “in stock” weren't in stock! Complete bs they didn’t even have the part that was lesser or greater quality.... completely unsatisfied I’ll be ordering parts from somewhere else for now on.
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June 2021 by Uasavy
Great service and wide variety of which to choose from.
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May 2021 by alan r
This Napa has to be probably the worst parts store in 50miles.. I ordered parts from prolink at my shop today with a customer waiting in my shop for me to call the store an hour later and for them to tell me that their driver was late to work (which this wasn’t the first time this has happened) and it wouldn’t be another 30mins until they got to me... then later today I come in instead of ordering and the parts that prolink said they have “in stock” weren't in stock! Complete bs they didn’t even have the part that was lesser or greater quality.... completely unsatisfied I’ll be ordering parts from somewhere else for now on.
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April 2021 by Cari DuBois
The people working here always help you and give you the best deal that that can. They are generally knowledgeable about what they are selling you.
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March 2021 by George Danielewicz
Excellent experience! They knew exactly what I needed and had it in stock
