M&T Bank's Military Road branch in Niagara Falls, NY, offers a community-focused banking experience. Customers can easily utilize the branch's 24/7 ATMs and check the hours of operation for their convenience. Overall, the bank is regarded as an okay place for banking services, though some reviews mention that transactions can sometimes be slow. A highlight of the branch is its notary service, which has received positive feedback. Customers have reported friendly and professional service from staff members like Joseph and Kathy, who have gone out of their way to assist clients, even without appointments. One customer noted that they were quickly helped with notarizing documents, in contrast to a frustrating experience at another bank. They appreciated the welcoming atmosphere and the semi-private room provided for the notarization process. M&T Bank has proven to be a reliable choice for services such as notarization, with customers expressing their satisfaction compared to experiences at other banks. Many feel that the staff's professionalism and willingness to assist significantly enhance their banking experience. Overall, M&T Bank is seen as a valuable option for those seeking quality service and support in their financial needs.
Fantastic service. Not your average bank. Super helpful and attentive.
June 2023
Had a great experience setting up a specialty account with Joe Blocho. He was proactive in making sure I had all the correct documentation before my appointment and very helpful in person. He gave the kind of service you don't get anymore! Thank you Joe!
June 2023
Overall an okay bank. I don't know if their process for transactions is different than other banks, but sometimes the service can be slow.
