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“Went in looking for a watch and left with getting a great discount and a good experience with a very helpful worker Crystal. Will be coming back again for more jewelry in the future.”
“Dawn Marie was hands down the best manager I’ve ever dealt with. My ring was discounted off the website and I called around to other Swarovski stores to try to find it and the outlet store was the only one that had it. I immediately called and got out through to Dawn Marie and she was beyond words. She found my ring made sure it was the right size and color and mailed it to me because I couldn’t make it out there. She deserves all the praise and absolutely made my year!!! Thank you Dawn?”
“Tom is amazing! Such a nice guy and does wonderful work. My fiancé and I had custom wedding rings made, and I LOVE LOVE LOVE how they turned out!!! Tom is so patient and kind and really listens to what we want and knows how to execute it the best way possible. The outcome exceeded our expectations. We are obsessed and would highly recommend Bailey's Fine Jewelry for all your jewelry needs!!”
“The entire staff is very friendly and knowledgeable. "Helpful without being pushy" I recommend Kay jewelers to anyone looking for elegant beautiful jewelry and very nice service.”
“Today was my birthday and decided to get a septum piercing by Mariah! I was very scared but with her reassurance and information about aftercare and pain level, she quickly reassured me! Mariah was super sweet and I recommend her! She was quick, sanitary and accurate with the piercing. Highly highly recommend :)”
“We were running very late for ear piercing appointment. Reesha(sp) stayed opened a little later and was able to pierce my daughter's ears. She took her time and walked us through everything. She was just amazing!”
“Nieyaae was so wonderful with all of my girls! She was patient and really took the time to make sure everything was even and looked good. She was calm which really helped my girls feel safe. Wonderful experience!”
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“I had a lot of jewelry that needed fixing, I went to a different jewelry first in Lockport, but they wanted to charge an arm and leg for one piece not to mention the "jeweler" refused to talk with me personally. Anyway, a friend told me about Firth and I took all my jewelry there. They were personable. They took their time in explaining each piece I had and how or if it could be fixed. They tagged each one in front of me, gave me prices for each one, and made sure all my info was correct. They made me feel I was the only one in the store. They took their time, and the prices were super affordable to have my favorite jewelry fixed. I also purchased a sterling silver necklace to replace a necklace, which was beyond fixing, and it didn't break the bank. I would highly recommend Firth Jewelers.”