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February 2024 by jon s
Needs to open earlier than 11am. Be better.
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February 2024 by Edwin Valentin
Service is good customer service is great and they have everything you need
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February 2024 by Cindy Baker
Very nice customer service.
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January 2024 by Gina Baughman
The employee told me to hang on bc she was doing inventory as soon as I walked in. I had no problem giving her time. She asked me was there something I wanted specifically? She had the game I wanted ready for me before I could make it to the counter. I was still looking around the store. You never know what you can find. However I felt like she rushed me out of the store! She had me tell her my phone number and yelled my total across the store. Not a big deal not the only location in Western New York I know not to go back there.
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January 2024 by Anthony Bracero
So helpful the staff is Amazing!!
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January 2024 by Kevi Vega
They we’re ready nice and welcoming and knowledgeable
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November 2023 by Troy Capatosto
Clean, was greeted when I walked in, and helpful staff
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September 2023 by J A
The worker here Ceara is incredibly rude and ignorant. Does not know how to do her job or provide any customer service. She caused an unreasonable argument with the customers ahead of me. Yelling at them and causing a scene. Idk how someone could hire someone like that. All over price matching. Gamestop can price match and this girl was clearly wrong but didn't want to look stupid admiting it....
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July 2023 by George Saati
Disappointed. Clearly they are not interested in helping people find items that they have advertised on their website.
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June 2023 by Luna Azzurro (Vesna)
I made a post about the one in the Wegman's plaza as well that I don't like as much. I started coming here instead, and honestly, the people here are much friendlier and welcoming with the same service I want as a customer. I have a specific purchase I like to make, and so far, they haven't changed their demenor over it like the other store has.To be clear, it's not hard to complete my request. It's not illegal or anything, but it probably doesn't make Gamestop a lot, if any amount of money. I just dont wanna name it cause I feel like I'd identify myself if I do. Lol
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June 2023 by Teej Jr
Just got discriminated against breaks my heart made it seem like I stole merchandise I was tryna sell to them crazy world
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May 2023 by Doris M.
I really liked this location in Niagara Falls. It had so many cute things & was the only store out of about 10 that I called or did a search on that had a Splatoon OLED Nintendo Switch. They were also the only store out of all the same ones that had a "Switch" Pro Controller. Sooooo, I ended up driving to Niagara Falls twice today. Blaaaahhhh ! But, at least they had exactly what we needed. They had different things than all the other GameStops do & it made it so much better. I am willing to drive all the way to N.Falls again to come here for whatever no one else has.
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April 2023 by David Licht
FINALLY GOT A PS5! LOVING the system! A little confused on the interface though.
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February 2023 by Kieffer Patfenus
Great place for everything in digital games. Staff is very knowledgeable and friendly. These stores are underrated.
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December 2022 by Patrick Posey
Always a fun store to visit, but sorely lacking in action figures selection lately, way too many Pops or whatever they're called. But staff is always very helpful and pleasant and cool.