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May 2024 by Matt C
On 5/1/2024 a member, a complete stranger, made comments about me being “out of shape” in the locker room. I brought this up to Crunch staff who downplayed this as “joking around” and did nothing. I cancelled my membership on the same day. This place advertises a judgment free zone but does nothing about members who make comments about other people’s appearances and act like schoolyard bullies. If you’re looking to get in shape or feel better about yourself go somewhere else. I have never been insulted by another member at a gym like this and the response from Crunch was enabling this member’s hurtful and discriminatory behavior. If you are looking for a supportive environment to improve yourself this is not it.
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March 2024 by Wesley James
Been a member for over 5 yrs I plan on been a member for another yrs
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February 2024 by Michelle Gendron
Very clean gym. Equipment is fixed in a timely manner.
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February 2024 by David
Awesome gym. Manager does a great job.
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January 2024 by Tania W
The gym is VERY clean and spacious. The staff is really nice and the price is not bad. I get to bring a workout buddy with me for free everytime I go to the gym. And the aqua massage is AWESOMESAUCE!!! Nice and relaxing after a good workout. Come and see!
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January 2024 by Danielle King
I come here for the motorcycle
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November 2023 by Lewis Clarke
If the sign and website says you’re open at 7 on weekends, I expect to pull up and the doors are open at 7. Second time now that I have come on a weekend morning and they opening employee is late. By excess of a half and hour/45mins. Ridiculous. Other than that, it’s a fine gym. But seriously, dozens of people trying to get an early morning workout in and they’re all waiting in the parking lot. I get employees get sick but the company should have a backup plan.
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November 2023 by Morgan Riddlebarger
If you cancel your membership make sure you check your statements or cancel your credit card, because they will continue to charge you and refuse to help you in any way on the phone
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October 2023 by Rachel Martino
Free 3 day trial at this gym online sign up!?
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July 2023 by Timothy Weitzel Jr
I have been attending this gym for many years and consider it one of the best in Niagara County!Friendly staffClean (most of the time)Definitely a gym feel environment, not to over the top fancy.They have upgraded.Only thing the company could use is a pool.
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May 2023 by Lucas Kilmer
I liked going there but the got rid of being open 24 hours after Covid so I stopped going would definitely go back if they made it 24 hours again
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April 2023 by Amanda F.
Came here to workout multiple times and policy is to scan cards and/or sign in when you walk in but was given attitude when 5 plus people are all at the counter having personal conversations with the workers. The staff and people at the counter talking were extremely rude when pointed out to them. I understand policy but if personal conversations are being had maybe they should do that away from where people have to sign in. I love the gym environment so I will still continue to be a patron of the gym.
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April 2023 by William Maxwell
Gets the job done. Competitive hours, friendly staff, you get more than you pay for.
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April 2023 by GodIs Blackbird
This is my Sun's gym, I just pay for his membership. He says he likes it. Buts sometimes the sauna is out. Staff was very friendly when I went in to sign him up.
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March 2023 by Daniel J.
should have read the reviews about them ripping people off before I joined. they promise promotions that they don't honor and charge you for an extra month if you decide to cancel your membership. I got a membership February 22nd on a promotion that I was told lasted until April first but was charged full price on march first. when I called to inquire why, I was mocked and laughed at. lesson learned. never again
