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February 2024 by Al Hammamieh
Staff are very unhelpful and rude. I would'd rather burn my money than them making any commission monry from me. I've been there many time before. They were very happy to take my money when it was effortless for them to help me. The person referred me to customer service. I politely stated that i don't have a phone to use to call customer service and that i that i was talking to the store manager himself would greatly appreciate if they can help me to contact them. The person stated that it wasn't his problem and that i should leave the store. The irony it was the manager whom i was speaking to
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August 2023 by David Hill
Sam helped me save so much
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August 2023 by Janice Mease
Sam is a money saving machine
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August 2023 by Floyd Prather
Go see Sam if you want something done right
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July 2023 by Dawn Jones
Sam was very nice and helpful switching my stuff from my old phone to the new one
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July 2023 by alfie caffee
Sam was very quick switching my information phone to phone
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July 2023 by Doku Jin
It was a wonderful visit Sam laid it out perfectly with ACP and the refer a friend program
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July 2023 by Monique Wilson
Sam was amazing saving me money with acp and autopay
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July 2023 by Doris Patterson
Sam was very helpful setting up my ACP discount
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June 2023 by Rick Gabrielli
Luis is the most helpful and respectful employee I have ever encountered at Cricket thank you for the help!
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November 2022 by LLsuzy Haseley
Good customer service,better than most carriers.Plans are pretty well priced.I would recommend them if you are looking for cost effective service.
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June 2022 by Theodore Churakos
They gave me good service and took care of my phone.
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February 2022 by brittany guiliani
I went into the store to figure out how to buy a new phone as the website wasn't working for me. Instead of helping me purchase a phone he only changed the billing address which was a problem because I'm not the account holder, just one of the phones on it. Then he couldn't change it back, and didn't bother asking me if I was interested in buying a phone in store. So I left with no phone, no help, and he messed up the billing to top it all off. Worst customer service.
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February 2022 by Brittany Carter
Worst experience ever!!! Ive been woth cricket 10 years now and I used to love it, had to upgrade my phone as my old one broke and the girl sold me the phone and a phone case and the neo cover but did NOT inform me i was getting all the extra stuff as i already had my own phone and screen protectors then when i informed her i didnt want those things I was told I could only get my upgrade price if i got the wholw lot (the phone case was $37... Thats alot for something I can NOT USE!!!) Then when I asked for the packaging for the case so I could return it at another place she blatantly refused to give me the box so that I can't return it... I will in fact beinh looking to take my phone business elsewhere as I feel it was a serious wrong doing and the location I usuallu use did inform me that I did NOT have to use the extra stuff but the cashier gets additional credits for the extra stuff she uses and sells.
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February 2022 by Mike Klino
Tasha was very helpful to get me a new phone. Excellent service.
